Software

Wireless Manager ME 6.0/6.2 FAQ for Windows

Answers are given here to questions concerning wireless connection of the Wireless Manager ME 6.0/6.2 for Windows.
For information on operating software that is mentioned in the FAQ, see the Operating Instructions of Wireless Manager ME 6.2 for Windows.

NOTE: The operating method given in this FAQ page is for Windows® XP, Windows Vista®, Windows® 7, Windows® 8, and Windows® 8.1.
The applicable OS may vary depending on the Wireless Manager ME version. For details, please see the operating manual for the version that you are using.
For questions concerning the PT-VW435N and PT-VX505N, please visit the "FAQ for the PT-VW435N/VX505N" page.

Question 1 :
No wireless connection can be made between my projector and my computer.

Answer

  • Has the software been started up?
    This software must be started in the computer in order to enable wireless transmissions of images to the projector.
  • Have the correct network settings been established?
    When selecting a projector whose network number is [USER1], [USER2], [USER3] or [M-DIRECT], check whether the correct network settings have been established for the projector and for the computer.
  • Click of the software (launcher), and click [Messages].
    Details of the actions to be taken are displayed so follow the instructions given.

Question 2 :
When computer has no administrator privileges.

Answer

If the computer has been logged on using an account without administrator privileges or using a guest account, it is not possible to select a projector using the method described in "Using the [S-DIRECT], [S-MAP], [1], [2], [3] and [4] settings to select the projectors".
If it is necessary to connect using a wireless LAN, select a projector using the [USER1], [USER2], [USER3] or [M-DIRECT] network number.

Question 3 :
When the "Cannot find LAN adapter" error is displayed.

Answer

  • Is the wireless LAN adapter effective?
    If the wireless LAN adapter is disabled, enable it.
    For some PCs with an internal wireless LAN, the hardware switch or the software setting might have turned off the wireless LAN.
    If it is turned "OFF," turn it "ON" before start this software.
    (In the case of a computer which also uses Bluetooth, Bluetooth may take priority so switch the priority to wireless LAN.)
    Refer to the operation manual of your PC for information about switching on/off.
  • Is your wireless LAN adapter properly recognized on the network?
    Sometimes, wireless LAN adapters are not correctly recognized by the computer.
    Check in [Device Manager] whether the adapter is recognized correctly.
    If the Network Adapter is indicated with [?] in [Device Manager], wireless LAN adapter installation is not complete.
    See the User’s Manual of your wireless LAN adapter and re-install the driver.

< To display [Device Manager] >

Windows® XP

Click [Start] → [Control Panel] → [Performance and Maintenance] → [System].
This will bring up the <System Properties> window.
Click [Device Manager] in the [Hardware] tab.

Windows Vista®

Click [Start] → [Control Panel] → [System and Maintenance] → [System].
This will bring up [View basic information about your computer].
Click [Device Manager].

Windows® 7

Click [Start] → [Control Panel] → [System and Security]] → [System].
This will bring up [View basic information about your computer].
Click [Device Manager].

Windows® 8/Windows® 8.1

Press [X] while holding down the [Windows logo] key on the keyboard,
and select [Control Panel] → [System and Security] → [System].
This will bring up [View basic information about your computer].
Click [Device Manager].

  • The "Using the [S-DIRECT], [S-MAP], [1], [2], [3] and [4] settings to select the projectors" is
    sometimes performed as a result of updating the driver of the wireless LAN adapter.

    Consult the manufacturer of your driver about updates.

Question 4 :
When "Detection message: A network bridge is constituted." is displayed.

Answer

Is Network Bridge enabled?
If you are using Windows® XP, Windows Vista®, Windows® 7, Windows® 8 or Windows® 8.1, Network Bridge may be set.
(Network Bridge is a function of Windows® XP, Windows Vista®, Windows® 7, Windows® 8 and Windows® 8.1.)
The settings in Network Bridge must be changed in order to make a wireless connection.
If you do not expect ever to use Network Bridge and see no need for it, delete it from your system.
For details, check with the network administrator.

< To verify whether your system has Network Bridge >

Windows® XP

Choose [Connect to] on the [Start] menu and click [Show all connections].
Verify that [Network Bridge] is displayed in the <Network Connections> window.
To change the settings, follow one of the sets of steps described below.

<How to change settings in Network Bridge>

1.
Select [Connect to] on the [Start] menu and click [Show all connections].
2.
Right-click [Network Bridge] and click [Properties].
3.
Remove the check mark from the [Wireless Network Connection] box in the <Network Bridge Properties> window.
(if the box is not checked, proceed to step 4.)
4.
Click [Properties] in [Internet Protocol (TCP/IP)] in the <Network Bridge Properties> window.
5.
Click the [Alternate Configuration] tab in the <Internet protocol (TCP/IP) properties> window.
6.

Check the [User configured] box and set the [IP address] and [subnetmask] as follows:

IP address: 10. 10. 11. 101
Subnetmask: 255. 255. 0. 0

(If the above IP address is being used in a LAN environment, set the IP address in a range from 10.0.0.0 to
10.255.255.255.)

7.
Click [OK] → [Close].
8.
Close the <Network Connections> window.

<How to delete the network bridge>

1.
Select [Connect to] on the [Start] menu and click [Show all connections].
2.
Right-click [Network Bridge] and click [Delete].

Windows Vista®/Windows® 7

Select [Control Panel] on the [Start] menu, select [Network and Internet] and click on [Network and Sharing Center].
Select [Change adapter settings] in the <Network and Sharing Center> window.
Verify that [Network Bridge] is displayed in the <Network connection> window.
To change the settings, follow one of the sets of steps described below.

<How to change settings in Network Bridge>

1.
Select [Control Panel] on the [Start] menu, select [Network and Internet] and click on [Network and Sharing Center].
2.
Select [Change adapter settings] in the <Network and Sharing Center> window.
3.
Right-click [Network Bridge] and click [Properties].
4.
Click [Continue] in [User Account Control].
5.
Remove the check mark from [Wireless Network Connection] box in the <Network Bridge Properties> window.
(if the box is not checked, proceed to step 6).
6.
Click [Properties] in [Internet Protocol Version 4 (TCP/IPv4)] in the <Network Bridge Properties> window.
7.
Click the [Alternate Configuration] tab in the <Internet Protocol Version 4 (TCP/IPv4) Properties> window.
8.

Check [User Configuration], and set the [IP address] and [Subnetmask] as follows:

IP address: 10. 10. 11. 101
Subnetmask: 255. 255. 0. 0

(If the above IP address is being used in a LAN environment, set the IP address in a range from 10.0.0.0 to
10.255.255.255.)

9.
Click [OK] → [Close].
10.
Close the <Manage Network Connections> window.
11.
Close the <Network and Sharing Center> window.

<How to delete the network bridge>

1.
Select [Control Panel] on the [Start] menu, select [Network and Internet], and click on [Network and Sharing Center].
2.
Select [Change adapter settings] in the <Network and Sharing Center> window.
3.
Right-click [Network Bridge] and click [Delete].
4.
Click [Yes] in the [Confirm Connection Delete] dialog box.
5.
Click [Continue] in [User Account Control].

Windows® 8/Windows® 8.1

Press [X] while holding down the [Windows logo] key on the keyboard, and select [Control Panel] → [Network and Internet], and click [Network and Sharing Center].
Select [Change adapter settings] in the <Network and Sharing Center> window.
Verify that [Network Bridge] is displayed in the <Network connection> window.
To change the settings, follow one of the sets of steps described below.

<How to change settings in Network Bridge>

1.
Press [X] while holding down the [Windows logo] key on the keyboard,
and select [Control Panel] → [Network and Internet], and click [Network and Sharing Center].
2.
Select [Change adapter settings] in the <Network and Sharing Center> window.
3.
Right-click [Network Bridge] and click [Properties].
4.
Click [Continue] in [User Account Control].
5.
Remove the check mark from [Wireless Network Connection] box in the <Network Bridge Properties> window.
(if the box is not checked, proceed to step 6).
6.
Click [Properties] in [Internet Protocol Version 4 (TCP/IPv4)] in the <Network Bridge Properties> window.
7.
Click the [Alternate Configuration] tab in the <Internet Protocol Version 4 (TCP/IPv4) Properties> window.
8.

Check [User Configuration], and set the [IP address] and [Subnetmask] as follows:

IP address: 10. 10. 11. 101
Subnetmask: 255. 255. 0. 0

(If the above IP address is being used in a LAN environment, set the IP address in a range from 10.0.0.0 to
10.255.255.255.)

9.
Click [OK] → [Close].
10.
Close the <Manage Network Connections> window.
11.
Close the <Network and Sharing Center> window.

<How to delete the network bridge>

1.
Press [X] while holding down the [Windows logo] key on the keyboard,
and select [Control Panel] → [Network and Internet], and click [Network and Sharing Center].
2.
Select [Change adapter settings] in the <Network and Sharing Center> window.
3.
Right-click [Network Bridge] and click [Delete].
4.
Click [Yes] in the [Confirm Connection Delete] dialog box.
5.
Click [Continue] in [User Account Control].

Question 5 :
When the <Implementation of a measure> screen is displayed when the software starts up.

Answer

Is the name of a firewall displayed under "Detected application"?

When a currently operating firewall has been detected, the name of the firewall detected is displayed under "Detected application".
To release the block by the firewall, click [Yes] to unblock or shut down the firewall.
When the software is exited, the application that was shut down is automatically restored to its original status.

If a check mark is not entered for "This operation is always checked", the measure is taken automatically starting from when the software is next started up.

To display the confirmation message again, select [Option] on the launcher → [Settings], and check "Display firewall confirmation message at startup".

Question 6 :
When Windows Firewall has been detected.

Answer

Click [Yes] on the <Implementation of a measure> screen.
The measure is implemented automatically.
To perform the setting manually, take the following steps that correspond to the operating system used by the computer.

Windows® XP
Is this software registered on the [Exceptions] tab of [Windows Firewall]?

Register this software in the Exceptions to Application List of the firewall.

<How to register>

1.
Click [Start] → [Control Panel].
2.
Click [Security Center] → [Windows Firewall] when <Control Panel> window opens.
3.
Click the [Exceptions] tab and then [Add Program…] when the <Windows Firewall> window opens.
4.
Click [Wireless Manager mobile edition 6.x]* when the <Add a Program> window opens.
If [Wireless Manager mobile edition 6.x]* does not appear on the list of programs, click [Browse...] and select [WM.exe].
5.
[Wireless Manager mobile edition 6.x]* is displayed in the [Programs and Services] field.
6.
Double-click [Wireless Manager mobile edition 6.x]*, and open the <Edit a Program> window.
7.
Click the [Change Scope] button at the lower left of the window.
8.
When the <Change Scope> window opens, select the desired network as described below. Select [Any computer
(including those on the Internet)].
9.
Click [OK].
10.
Click [OK] in the <Edit a Program> window.
11.
Click [OK] in the <Windows Firewall> window.
This software is registered as an application on the Windows firewall exception list.

* The "x" represents various version numbers.

Windows Vista®
Is this software registered on the [Exceptions] tab of [Allow a program through Windows Firewall]?

Register this software in the Exceptions to Application List of the firewall.

<How to register>

1.
Click [Start] → [Control Panel].
2.
Click the [Security] tab when the <Control Panel> window opens.
3.
Click [Allow a program through Windows Firewall].
4.
Click [Continue] in [User Account Control].
5.
Click the [Exceptions] tab and then [Add program...] when the <Windows Firewall Settings> window opens.
6.
Click [Wireless Manager mobile edition 6.x]* when the <Add program...> window opens.
If [Wireless Manager mobile edition 6.x]* does not appear in [Programs], click [Browse...] and select [WM.exe].
7.
[Wireless Manager mobile edition 6.x]* is displayed in the [Program or port] field.
8.
Double-click [Wireless Manager mobile edition 6.x]*, and open the <Edit a Program> window.
9.
Click the [Change scope...] button at the lower left of the window.
10.
When the <Change scope> window opens, select the desired network as described below. Select [Any computer
(including those on the Internet)].
11.
Click [OK].
12.
Click [OK] in the <Edit a Program> window.
13.
Click [OK] in the <Windows Firewall> window.
This software is registered as an application on the Windows firewall exception list.

* The "x" represents various version numbers.

Windows® 7
Is this software registered in [Allow a program through Windows Firewall]?

<How to register>

1.
Click [Start] → [Control Panel].
2.
Click [System and Security] when the <Control Panel> window opens.
3.
Click [Allow a program through Windows Firewall] in the <System and Security> window.
4.
Click the [Change settings] to change to the allow registration mode.
5.
Click the [Allow another program], select [Wireless Manager mobile edition 6.x],* and click the [Add].
6.
Confirm that this software has been added to the [Allowed programs and features] list.
Confirm that the Home/Work(Private) and Public checkboxes are checked.
7.
Click the [OK] button in the <Allow programs to communicate through Windows Firewall> window.
This software is registered as an application on the Windows firewall exception list.

* The "x" represents various version numbers.

Windows® 8/Windows® 8.1
Is this software registered in [All an app through Windows Firewall]?

<How to register>

1.
Press [X] while holding down the [Windows logo] key on the keyboard, and click [Control Panel].
2.
Click [System and Security] when the <Control Panel> window opens.
3.
Click [All an app through Windows Firewall] in the <System and Security> window.
4.
Click the [Change settings] to change to the allow registration mode.
5.
Click the [Allow another app], select [Wireless Manager mobile edition 6.x],* and click the [Add].
6.
Confirm that this software has been added to the [Allowed programs and features] list.
Confirm that the Private and Public checkboxes are checked.
7.
Click the [OK] button in the <Allowed apps> window.
This software is registered as an application on the Windows firewall exception list.

* The "x" represents various version numbers.

Question 7 :
When another firewall has been detected.

Answer

Are any firewall-containing applications installed?
If an application with a firewall function has been installed, it may not be possible to communicate with the projector. (Even if
the application is not running, the firewall function may still operate simply because the application has been installed.)
If this occurs, firewall settings must be changed in order to allow connection to the wireless network.
See the User’s Manuals for all applications containing firewalls to perform these settings.

Question 8 :
When "Detection message: Wireless LAN adapter utility was found." is displayed.

Answer

If a wireless LAN adapter utility is operating, the utility name is displayed.
In order to communicate with the projector, this utility must be shut off.
If the [Try Solution] button is displayed, the utility can be shut off using the software.

When implementing measures

When the [Try Solution] button is clicked, the <Implementation of a measure> screen is
displayed, and the name of the detected utility is displayed.
To shut off the wireless LAN adapter utility, click [Yes].
When the software is exited, the shut-off wireless LAN adapter utility is automatically returned to its original status.

If a check mark is not entered for "This operation is always checked", the measure will
be implemented automatically starting when the network is selected next.

To display the confirmation message again, select [Option] on the launcher → [Settings], and check "Display confirmation message for wireless LAN adapter utility".

Question 9 :
The connection to the wireless LAN or wired LAN is lost.

Answer

If projection has been suspended or communication has been cut off, select the projector again on the projector list.
If it is still not possible to communicate with the projector, turn off the power of the projector, wait until the projector has cooled down
(until the main unit’s power monitor changes from orange to red), and then turn off the main unit’s main power switch if it has one.
If it does not have one, disconnect the power cable.
Turn the power back on, and then select the projector again from the software.

Question 10 :
Communication is cut off in the multi live mode.

Answer

When communicating with the projector using a computer equipped with the Intel Centrino mobile technology (wireless LAN), the multi live mode gets released depending on the adapter version.

Question 11 :
Making a wireless LAN connection while using the internet.

Answer

  • In a wireless LAN environment which enables connection to the internet, it may be possible both to connect to the internet and use the wireless LAN communication with the projector by incorporating the projector in the wireless LAN environment.
  • if you have a wired internet connection, this projector allows wireless use simultaneously with a wired connection to the internet.

How to browse the web and connect to a wireless projector simultaneously

If one of the following conditions is met, then it is possible to browse the web and connect to the projector simultaneously.

(A)

The devices are connected through an access point (Infrastructure mode) that has access to the World Wide Web.

(B)

The mobile device and the projector are connected directly via Wi-Fi and the mobile device has two Network Interface Cards (NIC), where one of the NIC has access to the World Wide Web (e.g. iPhone has cellular coverage + WiFi coverage).

* Featured projector image: PT-VW435N.

Question 12 :
The connection cannot be established with IEEE802.11g / IEEE802.11n.

Answer

  • In environments with wireless LAN adapters that support both IEEE802.11b and IEEE802.11g, the connection may be established via IEEE802.11b.
  • In some operating environments, the connection may be established via IEEE802.11b, depending on the location, radio signal conditions, distance, or other factors.
  • Some wireless LAN adapters only support AD HOC connections via IEEE802.11b.
  • IEEE802.11n can be used only when the [S-DIRECT], [M-DIRECT], wireless module (Part No.: ET-WM200) and infrastructure connection (with access point for 802.11n) are used.
    The [S-DIRECT], [M-DIRECT] and wireless module can be used on only a certain models of the projectors.
    For details, see the List of compatible projector models.
    Or if there is the CD-ROM of this software in the accessory of the projector, see the "List of compatible projector models" in the application launcher in it.

Question 13 :
Image display is slow or animation is not displayed smoothly.

Answer

  • Is the computer CPU speed slow?
    Displaying images and playing animations depend to a large extent on the performance of the computer’s CPU.
  • Adverse effects may be exerted if there is any wireless communication in the vicinity.
  • If [Option] on the launcher → [Settings] → "Project at high picture quality (affects performance)" is selected, the screen display speed may become slower.
  • The speed may be slower when any other applications are running concurrently.
  • Did you start up Microsoft PowerPoint or Windows Media Player before starting up this software?
    If so, start up the application only after you have started up this software.
  • If the software has been started up using an account without administrator privileges, the speed may decrease significantly.
  • Display may be slow when moving images are played in Windows Vista®, Windows® 7, Windows® 8 or Windows® 8.1.

Question 14 :
Contents of DVD, MPEG2 or Blu-ray Disc cannot be played on computer.

Answer

  • The following restrictions apply when the software is running.

    • DVD, MPEG2 and Blu-ray disc moving images cannot be played.
    • If a 3D type of application is used, problems may arise. For instance, the performance of the application may be reduced or images may not be displayed.
  • Exit the software, and try using the software with a computer cable or HDMI cable connected.
    (Depending on the player used to play the moving images, it may not be possible to play them.)

Question 15 :
There is a time lag between operations at the computer and results in the projected image.

Answer

This software reads the screen, compresses the data and transmits it to the projector. In the projector, the received
data are extracted and then projected. Some delays occur in this system, due to the processing time and factors in the
wireless environment. Different computers may also produce varying lag times.

Question 16 :
I can't change the live style.

Answer

  • Select [Option] on the launcher → [Multi Live] → select the style using "Choose multi live style", and click [Apply].
    The style is switched.
  • When [Multi Live] on the Virtual Remocon is clicked, the style is switched.
  • It is possible to switch by selecting "MULTI-LIVE" from the "Network" menu of the projector, and then pressing the <ENTER> button.
  • It is not possible to switch the style while images are displayed using Full Screen.
    First stop projecting the images, and then change the live style.

Question 17 :
No sound of the computer is heard from the projector during projection.

Answer

  • Was a media player (such as Windows Media Player, Real Player or Quick Time) running before the software was started up?
    Start up the application after starting projection using the software.
  • Neither can it be used when communicating simultaneously with multiple projectors.
  • Select [Option] on the launcher → [Settings], and check whether a check mark has been entered for "Produce audio along with video during projection".

Windows® 7

1.
With projection already started using the software, click [Start] → [Control Panel] → [Hardware and Sound], and
then select [Sound].
2.
Confirm whether "Panasonic Projector Audio Device" is set to "Default Device".
3.
If it is not set to "Default Device", select "Panasonic Projector Audio Device" and click the [Set Default].
4.
Click the [OK] in the <Sound> window.
  • The default device setting returns to its original state after this software ends.

  • If the problem persists even after performing the above, try exiting and restarting the software.

Question 18 :
The software’s colors are not displayed properly and the characters are hard to read.

Answer

  • Select [Option] on the launcher → [Settings], and check whether a check mark has been entered for "Project at high
    picture quality (affects performance)".
  • Set the screen colors to 16 bits or more.

Windows® XP

1.
Click [Start] → [Control Panel] → [Appearance and Themes] → [Display].
2.
Click the [Settings] tab on the <Display Properties> screen, and set [Color quality] to [16 bits] or more.

Windows Vista®/Windows® 7

1.
Click [Control Panel] → [Appearance and Personalization] → [Adjust screen resolution] → [Advanced Settings].
2.
Click the [Monitor] tab, and set [Color] to [16 bits] or more.

Question 19 :
The screen saver is not displayed properly during projection.

Answer

  • Some screen savers may not be displayed properly during projection.
  • Select [Option] on the launcher → [Settings], and enter a check for "Disable screen saver during projection" so that
    the screen saver is not displayed.

Question 20 :
The sound breaks up during projection when Windows Media Player 11 is used with Windows Vista® or Windows® 7.

Answer

When Windows Media Player 11 is to be used, close as many other applications as possible.
If there still are dropouts in the audio, try using another player application.

Question 21 :
"Windows Aero" is disabled.

Answer

"Windows Aero" is disabled while the software is running.

Question 22 :
The projector does not turn on when projecting from a searched projector.

Answer

If the [STANDBY MODE] setting is set to [NORMAL] on a PT-VW345N, PT-VX415N, or other projector,
that projector may not turn on during projection.
Perform the following in such cases.

For PT-VW345N and PT-VX415N projectors

Turn on the projector, and change the [MENU] → [PROJECTOR SETUP] → [ECO MANAGEMENT] → [STANDBY MODE] setting from [NETWORK] to [NORMAL].

For other projectors

Turn on the projector, and change the [ECO MANAGEMENT] → [STANDBY MODE] setting from [ECO] or [NETWORK] to [NORMAL].

Question 23 :
The wireless LAN connection setting, projector name and network ID do not appear on the projector.
Or the projector cannot be searched.

Answer

When using a PT-VZ575N, PT-VW535N, PT-VX605N, PT-VW345N or PT-VX415N projector, wireless LAN connection setting,
projector name and network ID may not appear or may not be found, depending on the settings.
Perform the following in such cases.

If [MENU] → [NETWORK] → [CONNECTION LOCK] is set to [OFF]:

Press the <Panasonic APP>button on the remote control (or the input selection button on the projector) to change the input to [Panasonic APPLICATION].

If [MENU] → [NETWORK] → [CONNECTION LOCK] is set to [MEMORY VIEWER] or [Miracast(TM)]:

Set [CONNECTION LOCK] to [Panasonic APPLICATION].

Question 24 :
A projector cannot be found in a Windows® 8/Windows® 8.1 environment.

Answer

It may not be possible for a projector to be found depending on the computer used.
If a projector cannot be found, select the following settings for that projector.

When using a PT-VZ575N, PT-VW535N, PT-VX605N, PT-VW345N, PT-VX415N, PT-VW435N or PT-VX505N projector

Use the projector with the [SIMPLE], [S-DIRECT] or [M-DIRECT] setting.

When any other projector (wireless LAN-enabled) is used

Use the projector at the [USER1], [USER2] or [USER3] (infrastructure mode) setting which uses the access point.

Wireless Manager ME 6.0/6.2 FAQ for Macintosh

Answers are given here to questions concerning wireless connection of the Wireless Manager ME 6.0/6.2 for Macintosh.
For information on operating software that is mentioned in the FAQ, see the Operating Instructions of Wireless Manager ME 6.2 for Macintosh.

Question 1 :
Using a Mac OS X v10.9 computer, why does the image projection fail after turning ON the AC power supply
for the PT-VZ575N/VW535N/VX605N?

Answer

With a Mac OS X v10.9 computer, image projection sometimes fails when starting up after turning ON the AC power supply
for the PT-VZ575N/VW535N/VX605N or when starting up from ECO Standby mode.
In that case, take the following step (a) or (b).

[Operating Procedure]

(a)

If the "Projection Start Failed" message appears, click [OK].
Click the start button on the launcher again to start projection.

(b)

If the "Projector Could Not Be Found" message appears, select the projector to be used again in the [Simple connection] screen or [Find projectors] screen and then click the start button on the launcher again to start projection.

Question 2 :
Why does the projected image stop when playing a full-screen video with a Mac OS X v10.9 computer?

Answer

The projected image will stop when playing a full-screen video with a Mac OS X v10.9 computer.
When this happens, change the screen display size to play the video.

[In the case of using QuickTime Player as a media player]

In QuickTime Player, select the "Fit to screen" (command 3)
option from the View menu.

Question 3 :
A projector cannot be found when setting network number [1] in [Find projectors] screen with wireless LAN connection.

Answer

When the projector's [Wireless LAN] setting is [1], projectors sometimes cannot be found by the [Find projectors] screen.
In that case, take the following steps.

[Operating Procedure]

1. Select [U] in [Find projectors] screen.

2. Select [1] in [Find projectors] screen again.

3. If the projector cannot be found even with the above procedure, change the projector's [Wireless LAN] setting to [2]-[4], then repeat steps 1 and 2 above. When you have changed the projector's [Wireless LAN] setting, click the [Find projectors] button in step 2 that matches the projector's [Wireless LAN] setting.

Question 4 :
Why does the projected image stop with a Mac OS X v10.9 computer?

Answer

This problem occurs because of the [App Nap] function included on Mac OS X v10.9 and later versions.
When using Mac OS X 10.9 and the Easy Wireless Stick window is not active (when it is hidden behind
another window or the window is minimized), the [App Nap] function sometimes stops the projected image.
In that case, take the following steps to disable [App Nap].

[How to disable [App Nap] on Wireless Manager ME]

1. Close Wireless Manager ME.

2. Display the information of Wireless Manager ME.
Select [Finder] – [Applications], and then right-click (or control-click) on [Wireless Manager] to select [Get Info].

3. Disable [App Nap] on an application.
Check the box for [Prevent App Nap], found under the General section of Get Info.

4. Close the Get Info window.

5. Restart Wireless Manager ME.

Question 5 :
Why is the sound output interrupted when I play a video with a soundtrack on a Mac OS X v10.9 computer?

Answer

With a Mac OS X v10.9 computer, video soundtrack data is sometimes interrupted during projection.
In that case, click the start/stop button on the launcher to restart projection.

Question 6 :
I cannot install Wireless Manager ME 6.0 for Macintosh, which I downloaded previously from the website,
onto a computer with Mac OS X v10.8.

Answer

In the past, this was a problem due to the Gatekeeper function in Mountain Lion, but we now provide the Wireless Manager ME6.2 for Mac OS X v10.8. Download the appropriate Wireless Manager ME6.2 for the OS you are using.

Question 7 :
No wireless connection can be made between my projector and my computer.

Answer

  • Has the software been started up?
    This software must be started in the computer in order to enable wireless transmissions of images to the projector.
  • Have the correct network settings been established?
    When selecting a projector whose network number is [USER1], [USER2], [USER3] or [M-DIRECT], check whether the
    correct network settings have been established for the projector and for the computer.
  • When the firewall is [ON]
    Stop the firewall, and then start this software.

Question 8 :
When computer has no administrator privileges.

Answer

If there are no administrator privileges, the administrator’s name and password must be input.

Question 9 :
The connection to the wireless LAN or wired LAN is lost.

Answer

If projection has been suspended or communication has been cut off, select the projector again on the projector list.
If it is still not possible to communicate with the projector, turn off the power of the projector, wait until the projector has cooled down
(until the main unit’s power monitor changes from orange to red), and then turn off the main unit’s main power switch if it has one.
If it does not have one, disconnect the power cable.
Turn the power back on, and then select the projector again from the software.

Question 10 :
Making a wireless LAN connection while using the internet.

Answer

  • In a wireless LAN environment which enables connection to the internet, it may be possible both to connect to the internet and use the wireless LAN communication with the projector by incorporating the projector in the wireless LAN environment.
  • If you have a wired internet connection, this projector allows wireless use simultaneously with a wired connection to the internet.

Question 11 :
The connection cannot be established with IEEE802.11g / IEEE802.11n.

Answer

  • In environments with wireless LAN adapters that support both IEEE802.11b and IEEE802.11g, the connection may be established via IEEE802.11b.
  • In some operating environments, the connection may be established via IEEE802.11b, depending on the location, radio signal conditions, distance, or other factors.
  • Some wireless LAN adapters only support AD HOC connections via IEEE802.11b.
  • IEEE802.11n can be used only when the [SIMPLE], [S-DIRECT], [M-DIRECT], wireless module (Part No.: ET-WM200) and infrastructure connection (with access point for 802.11n) are used.
    The [SIMPLE], [S-DIRECT], [M-DIRECT] and wireless module can be used on only a certain models of the projectors.
    For details, see the List of compatible projector models.
    Or if there is the CD-ROM of this software in the accessory of the projector, see the "List of compatible projector models" in the application launcher in it.

Question 12 :
The transfer rate is slow.

Answer

  • The transfer rate may be slower in some operating environments (depending on such factors as the location, radio signal conditions or distance).
  • Avoid placing metal objects or other conductors near the wireless LAN antenna of a computer, otherwise the transfer rate may be slower.

Question 13 :
Projection start fails.

Answer

When a computer is equipped with graphics automatic switch function, projection start may fail if "graphics automatic switch" of "energy saving" in "system environment settings" is enabled.
If projection start fails, then use after disabling this function.

Question 14 :
Image display is slow or animation is not displayed smoothly.

Answer

  • Is the computer CPU speed slow?
    Displaying images and playing animations depend to a large extent on the performance of the computer’s CPU.
  • Adverse effects may be exerted if there is any wireless communication in the vicinity.
  • If [Option] on the launcher → [Settings] → "Project at high picture quality (affects performance)" is selected, the screen display speed may become slower.
  • The speed may be slower when any other applications are running concurrently.

Question 15 :
Contents of DVD, MPEG2 or Blu-ray Disc cannot be played on computer.

Answer

  • The following restrictions apply when the software is running.

    • DVD, MPEG2 and Blu-ray disc moving images cannot be played.
    • If a 3D type of application is used, problems may arise. For instance, the performance of the application may be reduced or images may not be displayed.
  • Exit the software, and try using the software with a computer cable or HDMI cable connected.
    (Depending on the player used to play the moving images, it may not be possible to play them.)

Question 16 :
There is a time lag between operations at the computer and results in the projected image.

Answer

This software reads the screen, compresses the data and transmits it to the projector. In the projector, the received data are extracted and then projected. Some delays occur in this system, due to the processing time and factors in the wireless environment. Different computers may also produce varying lag times.

Question 17 :
I can't change the live style.

Answer

  • Select [Option] on the launcher → [Multi Live] → select the style using "Choose multi live style", and click [Apply].
    The style is switched.
  • When you click [Multi Live] on the remote control, the style is switched.
  • It is possible to switch by selecting "MULTI-LIVE" from the "Network" menu of the projector, and then pressing the <ENTER> button.
  • It is not possible to switch the style while images are displayed using Full Screen.
    First stop projecting the images, and then change the live style.

Question 18 :
No sound of the computer is heard from the projector during projection.

Answer

  • After installing this software, always reboot the system.
  • Neither can it be used when communicating simultaneously with multiple projectors.
  • Sound is not output if the driver has been uninstalled.
  • If sound is not output from the internal speakers after you quit this software, make sure that [Internal Speakers] is selected in [Output] of [Sound] in [System Preferences].
    If it is not selected, manually switch to [Internal Speakers].

Question 19 :
The software’s colors are not displayed properly and the characters are hard to read.

Answer

Check the [Colors] setting on the [Display] tab in [System Preferences].
Set [Colors] to "approx. 32000 Colors" or higher.
Images cannot be projected at the [256 colors] setting.

Question 20 :
I cannot lower the display brightness.

Answer

Is a checkmark placed in the "Disable screen saver during projection" checkbox?
Select [Option] on the launcher → [Settings], and if a check mark has been entered for "Disable screen saver during projection", the brightness of the built-in display will not be lowered.

Question 21 :
The projector does not turn on when projecting from a searched projector.

Answer

If the [STANDBY MODE] setting is set to [NORMAL] on a PT-VW345N, PT-VX415N, or other projector,
that projector may not turn on during projection.
Perform the following in such cases.

For PT-VW345N and PT-VX415N projectors

Turn on the projector, and change the [MENU] → [PROJECTOR SETUP] → [ECO MANAGEMENT] → [STANDBY MODE] setting from [NETWORK] to [NORMAL].

For other projectors

Turn on the projector, and change the [ECO MANAGEMENT] → [STANDBY MODE] setting from [ECO] or [NETWORK] to [NORMAL].

Question 22 :
The wireless LAN connection setting, projector name and network ID do not appear on the projector.
Or the projector cannot be searched.

Answer

When using a PT-VZ575N, PT-VW535N, PT-VX605N, PT-VW345N or PT-VX415N projector, wireless LAN connection setting,
projector name and network ID may not appear or may not be found, depending on the settings.

If [MENU] → [NETWORK] → [CONNECTION LOCK] is set to [OFF]:

Press the <Panasonic APP>button on the remote control (or the input selection button on the projector) to change the input to [Panasonic APPLICATION].

If [MENU] → [NETWORK] → [CONNECTION LOCK] is set to [MEMORY VIEWER] or [Miracast(TM)]:

Set [CONNECTION LOCK] to [Panasonic APPLICATION].