| Organizational Governance |
- Organizational governance
- Principles and considerations
- Decision-making processes and structures
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| Human Rights |
- Due diligence
- Human rights risk situations
- Avoidance of complicity
- Resolving grievances
- Discrimination and vulnerable groups
- Civil and political rights
- Economic, social and cultural rights
- Fundamental principles and rights at work
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- Labor-Management Relations
- Respecting Fundamental Human Rights
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| Labour Practices |
- Employment and employment relationships
- Conditions of work and social protection
- Social dialogue
- Health and safety at work
- Human development and training in the workplace
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- Employee Satisfaction
- Employee Training and Development
- Diversity
- Health and Safety
- Labor-Management Relations
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| The Environment |
- Prevention of pollution
- Sustainable resource use
- Climate change mitigation and adaptation
- Protection of the environment, biodiversity and restoration of natural habitats
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| Fair Operating Practices |
- Anti-corruption
- Responsible political involvement
- Fair competition
- Promoting social responsibility in the value chain
- Respect for property rights
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| Consumer Issues |
- Fair marketing, factual and unbiased information and fair contractual practices
- Protecting consumers' health and safety
- Sustainable consumption
- Consumer service, support, and complaint and dispute resolution
- Consumer data protection and privacy
- Access to essential services
- Education and awareness
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| Community Involvement and Development |
- Community involvement
- Education and culture
- Employment creation and skills development
- Technology development and access
- Wealth and income creation
- Health
- Social investment
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