Safety Issues Management System

Panasonic centrally manages all information related to product safety incidents at the Corporate Quality Administration Division, and Panasonic has always filed the required reports with the related government ministries, but as a result of the Amendment of Consumer Products Safety Law enacted in Japan in 2007, we have had to improve our system of collecting and monitoring information to make it quicker and more accurate, which the entire company continues to strengthen product safety measures. With "don't hide, don't be quick to dismiss, and do not hesitate to consult the Corporate Quality Administration Division" as our watchwords, Panasonic is not only training its own staff but is also demanding safety measures from its external retail companies and stores, repair companies, and installation companies. Company regulations were also revised in light of the new law. With our philosophy of" quickly revealing information related to accidents," we are releasing the appropriate accident information to customers quickly.

At Panasonic, safety and quality are the top priority. To avoid product safety problems, our policy is to work hard to ensure consistent safety through the entire product life cycle, from development to disposal. To handle any future incidents, should they occur, we are building an even better problem response system.