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Network Camera

Faq Contents

--- Category [FAQ_HNP11]: 13 hit ---

[No.1 - No.13] / 1
No.1 Can I record images by the alarm trigger of the camera? [FAQ_HNP11]
(2007/10/15)

Answer... Yes, you can. Please update the software to the latest version.
No.2 Can images be stored onto an external HDD? [FAQ_HNP11]
(2007/10/15)
Answer... Yes, it can. Please update the software to the latest version.
No.3 I need more information after updating. [FAQ_HNP11]
(2007/10/15)
Answer... If the backup process runs during recording, it may cause high CPU load and excessive transfer to the storage device. Using RAID or storage device's backup feature is recommended for 24-hour recording system.
No.4 Updating the BB-HNP11 via the support site for network cameras. [FAQ_HNP11]
(2007/11/01)
Answer...
  1. Network Camera Recorder is installed, and the license is registered.

  2. Access the following URL from web browser.
    http://panasonic.net/pcc/support/netwkcam/download/index.html

  3. Click [hnp11_v203R07us.exe] for [Network Camera Recorder/BB-HNP11us v2.03R07] and save the "hnp11_v203R07us.exe" file to your PC.

  4. Double-click the "hnp11_v203R07us.exe" file saved in step 3,
    and follow the screen after that.

  5. The extraction folder of the setup may appoint arbitrary folder, but the installation folder appoint the original installation folder by all means. The extracted files are not deleted in the automatic operation.

    • Uninstall it according to the screen though there is a step where the current Network Camera Recorder is uninstalled on the way of the upgrade.

    • For detailed information about the additional features refer to Operating Instructions (Additional Features) in [Help]->[Open Operating Instructions (Additional Features)].

Please confirm whether the installation was correctly done according to the following procedures.
  1. Double-click the short cut icon of "Network Camera Recorder", and start the program.

  2. Click [Help]->[About Network Camera Recorder].

  3. Installation is completed normally if the indication of [Version:2.03R07] can be confirmed.
No.5 Updating the BB-HNP11 via the support site for network cameras. [FAQ_HNP11]
(2007/11/01)
Answer...
  1. Network Camera Recorder is installed, and the license is registered.

  2. Access the following URL from web browser.
    http://panasonic.net/pcc/support/netwkcam/download/index.html

  3. Click [hnp11_v203R07us.exe] for [Network Camera Recorder/BB-HNP11us v2.03R07] and save the "hnp11_v203R07us.exe" file to your PC.

  4. Double-click the "hnp11_v203R07us.exe" file saved in step 3
    and follow the screen after that.

  5. The extraction folder of the setup may appoint arbitrary folder, but the installation folder appoint the original installation folder by all means. The extracted files are not deleted in the automatic operation.

    • Uninstall it according to the screen though there is a step where the current Network Camera Recorder is uninstalled on the way of the upgrade.

    • For detailed information about the additional features refer to Operating Instructions (Additional Features) in [Help]->[Open Operating Instructions (Additional Features)].

Please confirm whether the installation was correctly done according to the following procedures.
  1. Double-click the short cut icon of "Network Camera Recorder", and start the program.

  2. Click [Help]->[About Network Camera Recorder].

  3. Installation is completed normally if the indication of [Version:2.03R07] can be confirmed.
No.6 Updating the BB-HNP11 via Network Camera Recorder site. [FAQ_HNP11]
(2007/10/15)
Answer...
  1. Click [Download] for Network Camera Recorder, and visit Network Camera Recorder site.

  2. Enter Registration Code and password.

  3. Download the software and save it into your PC.

  4. Uninstall the current Network Camera Recorder.
    -How to uninstall:
    Click [Start]->[Control Panel], and select [Add/Remove Programs].
    The Add/Remove Programs window will be displayed.
    Then, select and delete [Network Camera Recorder].
    -Do not delete the install folder after uninstalling, in order to keep the Camera information that has been registered.

  5. Double-click the file saved in step 3, and install the upgrade software in the same install folder.
    -For detailed information about the additional features,
    refer to Operating Instructions (Additional Features) in
    [Help]->[Open Operating Instructions (Additional Features)].

No.7 Does Digital Zoom work on the HNP11 screen? [FAQ_HNP11]
(2007/10/15)
Answer... No, it works because it works by ActiveX on the PC.
No.8 Can I use the software with a general user on the PC? (Not Administrator). [FAQ_HNP11]
(2007/10/15)
Answer... Yes, it is possible but we will not guarantee the operation. An administrator user should be recommended.
No.9 Can images be stored onto an external HDD? [FAQ_HNP11]
(2006/09/01)
Answer... Yes, it can. Please update the software to the latest version.
No.10 Can I record images by the alarm trigger of the camera? [FAQ_HNP11]
(2006/09/01)
Answer... Yes, you can. Please update the software to the latest version.
No.11 I need more information after updating. [FAQ_HNP11]
(2006/09/01)
Answer... If the backup process runs during recording, it may cause high CPU load and excessive transfer to the storage device.

Using RAID or storage device's backup feature is recommended for 24-hour recording system.
No.12 How do you update the software? [FAQ_HNP11]
(2006/04/07)
Answer...
  1. Click [Download] for Network Camera Recorder, and visit Network Camera Recorder site.

  2. Enter Registration Code and password.

  3. Download the software and save it into your PC.

  4. Uninstall the current Network Camera Recorder.
    • How to uninstall:
      Click [Start]->[Control Panel], and select [Add/Remove Programs].
      The Add/Remove Programs window will be displayed.
      Then, select and delete [Network Camera Recorder].
    • Do not delete the install folder after uninstalling, in order to keep the Camera information that has been registered.

  5. Double-click the file saved in step 3, and install the upgrade software in the same install folder.
    • For detailed information about the additional features, refer to Operating Instructions (Additional Features) in [Help]->[Open Operating Instructions (Additional Features)].

No.13 Does Digital Zoom work on the HNP11 screen? [FAQ_HNP11]
(2004/09/29)
Answer... No, it works because it works by ActiveX on the PC.

[No.1 - No.13] / 1

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