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--- Category [Troubleshoot: Zoom type camera]: 8 hit ---

[No.1 - No.8] / 1
No.1 I cannot install Active-X. [Troubleshoot: Zoom type camera] [Troubleshoot: BB_HCM5xxcameras] [Troubleshoot: BB_HCM3xxcameras]
(2006/08/07)

Answer... Active-X is prohibited by popup blocking software.

-> Disable popup blocking software.
No.2 Cannot operate camera. Pan/tilt, zoom, focus, click centering and/or pre-set key does not work. [Troubleshoot: Zoom type camera]
(2006/02/17)
Answer... PC does not communicate with camera.
  • -> Click "refresh" button of your browser, then operate again the camera is not turned on.
  • -> Confirm that the camera is turned on.
    Multiple users are operating the camera simultaneously.
  • -> Wait for a while, and access the camera again.
    The pan/tilt reaches its end.
  • -> Confirm that the end display is displayed on the operation bar.
    The pan/tilt range is restricted.
  • -> Adjust the pan/tilt range settings.
    Defined setting of Auto focus is not suitable for object to view
  • -> If object is within 1m, set Automatic Focus Range to Macro.
    If object is 1m or more, set Automatic Focus Range to Normal.

No.3 Indicator is not illuminated. [Troubleshoot: Zoom type camera] [Indicator]
(2005/07/29)
Answer... Confirm that the standard AC adaptor is being used.
Indicator display is disabled.

-> Check if the indicator control is disabled
No.4 When monitoring the subjects in the dark with the color night view mode, the white or colored points of light appear on the screen. Is this correct? [Troubleshoot: Zoom type camera] [Troubleshoot: KX_HCM]
(2004/03/23)
Answer... When monitoring the subjects in the dark with the color night view mode, the exposure time of the camera's CCD is lengthened.

When the exposure time of the KX-HCM180's CCD is lengthened, the output levels among the pixel vary widely and the white or colored points of light will appear on the full screen.

This is the characteristic features of the CCD with color night view mode, and is not a failure.
No.5 What are the conditions for putting the HCM280 in the housing? [Troubleshoot: Zoom type camera] [Troubleshoot: KX_HCM]
(2003/11/12)
Answer... It should be under a certain temperature and humidity.
No.6 I have colored dots on an image of the camera in Color Night View mode when the camera is located in a dark room. Is this a malfunction of the camera? [Troubleshoot: Zoom type camera] [Troubleshoot: KX_HCM]
(2003/09/10)
Answer... The exposure time of CCD becomes long. In that case, the difference of the output level fundamentally grows between each pixel and this phenomenon is generated.
No.7 Image is not displayed. [Troubleshoot: Zoom type camera] [Image_display] [Troubleshoot: KX_HCM]
(2003/07/29)
Answer...
  • ActiveX may not install into the PC. Please try to install it again.

  • Your network traffic may be very heavy. Please wait for a while.

  • Operation Times may be blocking the access. Please check the setting on the camera.

No.8 How much is the focal length of the zoom lens of the single lens reflex camera when using 21x optical zoom ? [Troubleshoot: Zoom type camera] [Troubleshoot: KX_HCM]
(2003/07/07)
Answer... It is 37.5 to 787.5mm.

[No.1 - No.8] / 1

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