Network Camera

Motion images from the camera refresh slowly. [Troubleshoot: C10]
(2005/10/13)

Answer...

Reason The following are possible causes and solutions: Several users are accessing the camera simultaneously. Image refresh rate may be reduced when several users are accessing the camera. Wait and try to access the camera again. You are not using a switching hub. Image refresh rate may be reduced when viewing images from multiple cameras in the multi camera screen if you are not using a switching hub. Make sure you are using a switching hub. Image refresh rate depends on the following conditions. Please review each condition. Camera settings: Image resolution, image quality, bandwidth limitations Environment: Capabilities of the computer being used, network condition, subject of camera images (brightness, etc.) "Max. Bandwidth Usage" (found in the camera's network settings) may be set too low. The maximum bandwidth used by the camera can be set to a value between 0.1 Mbps and unlimited; increase the maximum bandwidth to a level that suits your network environment. <Reference> Refer to the following image resolutions and file sizes when setting the maximum bandwidth used by the camera. The file size for 1 JPEG file is as follows:(When "Image Quality" is set to "Standard".) --160 x 120 pixels, approx. 3 KB (24 Kbit) --320 x 240 pixels, approx. 10 KB (80 Kbit) --640 x 480 pixels, approx. 18 KB (144 Kbit)*File size can vary on image quality and the subject (brightness, etc.). The camera is in a low-light environment (less than 1 lux), and has therefore automatically switched to Color Night View mode; image refresh rate is reduced and blurring occurs when panning or tilting the lens. This is how the camera is designed to performed; to increase the image refresh rate, illuminate the environment (more than 1 lux). Additionally, blurring while panning and tilting will stop when Color Night View mode turns off.   * 1 lux is approximately the same as the brightness of a candle 1 m (3 ft.) away in a dark room.