Network Camera

The image refreshes very slowly. [Troubleshoot: BB_HCM3xxcameras]
(2005/07/29)

Answer...

[Cause1] Many users are accessing the camera. [Solution1] If many users are accessing the camera simultaneously, the image refresh rate decreases. [Cause2] You are not using an Ethernet switching hub. [Solution2] If you view multiple cameras on the [Multi] page, image refresh rate may improve by connecting the cameras to an Ethernet switching hub. [Cause3] The image refresh rate may vary depending on the following conditions. [Solution3] Setting : SD Memory Card recording, IPsec, image-resolutions, image-quality types and the maximum bandwidth usage. Environment: PC performance, network, the brightness and type of object being viewed. [Cause4] The amount of bandwidth that the camera is allowed to use is set too low. [Solution4] Adjust the [Max. Bandwidth Usage] setting. [Cause5] The camera is in color night view mode. [Solution5] It is normal. The image refresh rate decreases when color night view mode is activated. Deactivate color night view mode.