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What should I do if the firmware update fails? [Update] [Troubleshoot: KX_HCM]
(2004/04/21)

Answer... The firmware updating is now in process.
  1. Confirm the indicator.
  2. If the Indicator continues flashing green (HCM1/2) or orange (other models), follow these steps.
    1. Push the refresh button on the browser.
    2. If there is no improvement, input "http://***.***.***.***/cgiBootFiramwareVersionUp" and push the enter key.
    3. If the [Update Firmware] screen is displayed, update the firmware completely in reference to the operating instructions.
  3. If there is no improvement in symptoms, turn the camera off/on, and then try the setup again.
The firmware updating is done a number of times.
  1. Confirm the indicator.
  2. If the Indicator continues flashing green (HCM1/2) or orange (other models), follow these steps.
    1. Input the URL of the [Update Firmware] screen directly and push the enter key.
    2. If there is no improvement, press the FACTORY DEFAULT RESET button to reset the camera and input "http://192.168.0.253".
    3. If you can not access to the [Update Firmware] screen, input "http://***.***.***.***/cgiBootFiramwareVersionUp" and push the enter key.
    4. If the [Update Firmware] screen is displayed, update the firmware completely in reference to the operating instructions.
  3. If there is no improvement in symptoms, turn the camera off/on, and then try the setup again.


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