Printer

Many problems associated with the printer can be traced to improper setup or cabling.
The following table will assist you in identifying and correcting some of the more common problems.

LED not blinking

No AC power

Check power cord

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Power on but printer not printing data

Interface cable not connected

Check Interface cable

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Stains in paper

Dirty paper path

Clean paper pathClick here

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Vertical line on paper

Dirty paper path

Clean paper pathClick here

Dirty tungsten wire

Clean tungsten wireClick here

Dirty laser unit mirror

Clean the laser unit mirrorClick here

Scratch on drum

Replace Process Unit.

Scratch on fuser roller

Replace fuser.
Contact the store from which the unit was purchased.

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Very faint print

Toner may be empty

Shake the Process Unit or Refill the toner in the Process Unit.Click here

Print density not adjusted

Select the Proper print density.Click here

Abnormal transfer corona current

Replace the transfer corona.
Contact the store from which the unit was purchased.

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Horizontal faint grey stripe(s) appear on the printout

The Process Unit was exposed to light for more than 5 minutes, or to direct sunlight

These stripes will automatically disappear after a few hours.

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Paper jams occur continually

The paper size selected through the GDI Mode, PCL Mode, or Control Panel and software application are different from the installed paper size

Select the correct paper size through the GDI Mode or PCL Mode, or Control Panel and application.

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After removing the jammed paper, the ERROR indicator still blinks

Paper fragment(s) remains in the printer

Move the sensor lever to the upright position by using an object like a ball point pen.
The remaining fragment(s) will be ejected.

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Ejected paper is caught between the paper support and the output tray

There is a space between the output tray and the paper support

Slide the paper support down, then extend it again to remove the space.

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Paper jam has occurred

Follow the instructions displayed on the screen.
If stains appear on the back of the printed paper after a paper jam is cleared, it is recommended that you run Several test prints.
For Windows users: / For DOS users:

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Print out is raggedy

Screen fonts may be selected

Replace the screen fonts with TrueType fonts.
To show only TrueType fonts in applications, follow the procedure below.

• 1.Double click the MAIN icon in the Program Manager.
• 2.Double click the Control Panel icon.
• 3.Double click the Fonts icon.
• 4.Click TrueType.
• 5.Select "Show Only True Type Fonts in Applications", and click OK to exit the TrueType dialog box."

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