Main Contents begins from here.

Products & Solutions

Document Scanner

FAQ

For information on Windows® Compliance, please click here.

1. PC platform and interface

Q:
What PC OS is available for the Panasonic High-Speed / Document scanners?
A:
Q:
What type of interface do the Panasonic High-Speed / Document scanners equip with?
And in case of SCSI interface, what SCSI interface cards are recommended?
A:
Model # Interface type Recommended SCSI cards
(Adaptec model)
KV-S3105C
KV-S3085
USB 2.0 & SCSI-3 Ultra Wide
(16bit 40MB/s 68pin)
2940UW
29160, 29160LP
39160
KV-SS905C SCSI-3 Ultra Wide
(16bit 40MB/s 68pin)
2940UW
29160, 29160LP
39160
KV-S3065CW
KV-S3065CL
KV-S7065C
KV-S2046C
KV-S2026C
USB 2.0 & SCSI-3 Ultra
(8bit 20MB/s 50pin)
2940, 2930
29160N, 19160
1480(Slim SCSI)
KV-S2065W
KV-S2065L
KV-S6055W
KV-S6050W
KV-S2045C
KV-S2025C
SCSI-3 Ultra
(8bit 20MB/s 50pin)
KV-SS855D
KV-SS855
KV-S2055W
KV-S2055L
KV-S6045W
KV-S6040W
KV-SS55EX
KV-SS50EX
KV-SS25D
KV-SS25U
SCSI-2 Fast
(8bit 10MB/s 50pin)
2940, 2930
29160N, 19160
1480(Slim SCSI)
1460(Slim SCSI)
KV-S7075C
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S5055C
KV-S2048C
KV-S2028C
KV-S1065C
KV-S1046C
KV-S1045C
KV-S1026C
KV-S1025C
KV-S1020C
KV-S1015C
USB 2.0 -

Note

29160 and 29160N are different. 29160N cannot be used for KV-S3105C, KV-SS905C or KV-S3085.

Q:
What type of interface connector do the Panasonic High-Speed / Document scanners equip with?
A:
Model # Equipped connector type
KV-S3105C
KV-S3085
Type B USB connector
&
Female 68-pin high-density SCSI connectors
KV-SS905C Female 68-pin high-density SCSI connectors
KV-S3065CW
KV-S3065CL
KV-S7065C
KV-S2046C
KV-S2026C
Type B USB connector
&
Female 50-pin high-density SCSI connectors
KV-SS855D
KV-SS855
KV-S2065W
KV-S2065L
KV-S2055W
KV-S2055L
KV-S6055W
KV-S6050W
KV-S6045W
KV-S6040W
KV-S2045C
KV-S2025C
Female 50-pin high-density SCSI connectors
KV-SS55EX
KV-SS50EX
KV-SS25D
KV-SS25U
Female 50-pin Centronics type SCSI connectors
KV-S7075C
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S5055C
KV-S2048C
KV-S2028C
KV-S1065C
KV-S1046C
KV-S1045C
KV-S1026C
KV-S1025C
KV-S1020C
KV-S1015C
Type B USB connector
Q:
When installing my Panasonic High-Speed / Document scanner on a Windows® system, I get a screen that states "New Hardware Found" and it prompts me for a driver from the manufacturer. Where can I get this driver?
A:
When you connect the scanner through SCSI, no special device driver is required. When you start Windows for the first time after connecting a scanner, Windows will report that it has detected "New Hardware", and lists three options for installing a new driver. Click on the button that says; "Do not install a driver." Panasonic KV-S or KV-SS series SCSI fscanners require only the ASPI driver or manager for your SCSI controller to be loaded in order to operate under Windows. They do not require any additional system drivers.
When you connect the scanner through USB, STI driver is required. For more details, please refer to here.

Note

When you connect the scanner through SCSI, the scanner item will appear in the "Device Manager" list under the "System" control panel as "? Other devices." It should identify the scanner under "? Other Devices" (e.g. "KMEKVSS25xx") and have a yellow exclamation point next to it. Please ignore the exclamation point. It will not affect the proper functionality of the scanner. Make sure your SCSI ASPI driver is installed correctly. See if there is an icon that says "SCSI Controllers." If it is not listed, then run "Add New Hardware" to install your SCSI controller drivers. If there is a yellow exclamation point or red cross through the SCSI controller icon, then your ASPI driver or ASPI manager is not installed correctly (Contact your SCSI controller manufacturer for installation instructions).

Q:
What is the ASPI driver? How can I get it?
A:
"ASPI drivers" for your SCSI controller are required when using the bundled software of Panasonic High Speed SCSI Scanners.
On Windows 95/98/Me, ASPI drivers are pre-installed in Windows system, however, on Windows NT/2000/XP, ASPI drivers are not pre-installed.
If you use Adaptec SCSI controller, you can get ASPI drivers from Adaptec WEB site .

Note

If some trouble occurs even on Windows 95/98/Me, please download and install the latest version of ASPI drivers from the above-mentioned WEB site.

Note

If you use non-Adaptec SCSI controller, contact your SCSI controller manufacturer for ASPI installation instructions.

Note

ISIS drivers bundled in KV-S2055W(U), KV-S6040W(U), KV-S6045W(U) install ASPI driver when the drivers themselves are installed. But this ASPI driver is not the last version and causes abnormal termination when you use scanner software. Please install the latest ASPI drivers according to the above-mentioned explanation.

Q:
Why my PC or SCSI devices which connected the Panasonic High-Speed / Document scanner does not work normally?
A:

Check the Panasonic scanner and SCSI termination of the SCSI device.
NOTE !! : The following listed models, their termination function do not work properly while scanner power is off. If these models are the end of SCSI devices and with no SCSI terminator on the back side SCSI connector, confirm scanner power is on and termination is enable.

KV-SS905C, KV-S2065W/L, KV-S2055W/L, KV-S6050W/6055W, KV-S6040W/6045W

Q:
What is the STI? How can I get it?
A:

It's an interface to scan a static image and available on Windows OS after Windows 98. You don't need ASPI when you use STI.
There is no difference on performance between STI and ASPI. But when you scan with USB interface, STI is a must.
Only KV-S3105C, KV-S3085, KV-S7075C, KV-S7065C, KV-S3065CW/L, KV-S2048C, KV-S2046C, KV-S2028C, KV-S2026C, KV-S1065C, KV-S1046C, KV-S1045C, KV-S1026C, KV-S1025C, KV-S1020C and KV-S1015C among Panasonic scanners are available for STI. Others require the ASPI.
The STI driver(Device driver) for scanners is required when using the STI. Please install the driver file according to the installation manual bundled with scanners since it's in the CD-ROM bundled with scanners.
You can get it from the "Download" page as well.

Note

When you use the latest RTIV, TWAIN and ISIS with KV-S2045C or KV-S2025C, you can use STI. In this case, please get the STI driver file from the "Download" page.

2. Network

Q:
What network equipment is available for the Panasonic High-Speed / Document scanners?
A:
The following network equipments provided by third vendor are available to connect the Panasonic High Speed scanners although the scanners themselves don't have any network features.(Please ask each vendor about network equipment, how to purchase it and so on.)
Vendor Model Compliant
Scanner Model
Data Delivery
Type
silex technology PRICOM SX-2000U2
PRICOM SX-5000U2
KV-S7075C
KV-S7065C
KV-S5055C
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S3065CW
KV-S3065CL
KV-S2048C
KV-S2046C
KV-S2028C
KV-S2026C
KV-S1045C
KV-S1025C
KV-S1020C
Pull
Axis Communications AXIS 7000 KV-S2046C
KV-S2045C
KV-S2026C
KV-S2025C
Push
Q:
What is the "data delivery type"?
A:
  Data Delivery Type
Pull It is possible to share a scanner on your network like a local scanner. Scanning is instructed using application software on your PC.
It is more convenient to use "manual feed" function when using efficiently a sharing scanner located at distant locations. Scanning starts only by pushing a start button of a scanner in "manual feed" mode.
Push Network equipment has an operation panel and it is possible to send an email with scanned image directly to address you indicate in an operation panel.

3. KOFAX

Q:
What is KOFAX?
A:
KOFAX is a privately held California corporation established in 1985 to create and market hardware and software products needed to bring document image processing technology onto personal computer platforms. Today the company is one of the industry's leading developers of component software applications and component development tools used to build production-level document imaging solutions for the PC LAN environment. Panasonic's line of high-speed scanners is compatible with KOFAX VRS. .
Q:
What KOFAX products are certified for Panasonic High-Speed / Document scanners?
A:
Model # Adrenaline & VRS Ascent
Capture
/ Kofax
Capture
Adrenaline Board Software
KV-S3105C
KV-S3085
(USB) VRS 4.50SP1 Kofax Express
2.0SP1
650i
(w/ AHRT 4.20.032)
VRS 4.2 6.x,
7.0, 7.5, 8.0
650i
(w/ AHRT 4.10.039)
-
KV-SS905C 650
(w/ AHRT 3.80.007)
- 5.5, 6.x,
7.0, 7.5, 8.0
650i
(w/ AHRT 4.10.039)
- AIPE 3.80.007
KV-SS855D
KV-SS855
650i
(w/ AHRT 4.10.039)
- 3.x, 4.0, 4.1,
5.0, 5.5, 6.x,
7.0, 7.5, 8.0
- AIPE 4.00.071
KV-S7075C
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S5055C
(USB) VRS 4.50SP1 Kofax Express
2.0SP1
KV-S3065CW
KV-S3065CL
(USB) VRS 4.50SP1 Kofax Express
2.0SP1
650i
(w/ AHRT 4.20.032)
VRS 4.2 6.x,
7.0, 7.5, 8.0
650i
(w/ AHRT 4.10.039)
-
- AIPE 4.00.071
KV-S2065W
KV-S2065L
650i
(w/ AHRT 4.20.032)
VRS 4.2 5.0, 5.5, 6.x,
7.0, 7.5, 8.0
KV-S7065C 650i
(w/ AHRT 4.20.032)
VRS 4.2 6.x,
7.0, 7.5, 8.0
(USB)
650i
(w/ AHRT 4.10.039)
-
- AIPE 4.00.071
KV-S6055W
KV-S6050W
650i
(w/ AHRT 4.20.032)
VRS 4.2 5.0, 5.5, 6.x,
7.0, 7.5, 8.0
650i
(w/ AHRT 4.10.039)
-
KV-S2055W
KV-S2055L
650i
(w/ AHRT 4.10.039)
- 3.x, 4.0, 4.1,
5.0, 5.5, 6.x,
7.0, 7.5, 8.0
KV-S6045W
KV-S6040W
650/650i/650iPV
(w/ AHRT 3.90.167)
VRS 3.50.167 3.x, 4.0, 4.1,
5.0, 5.5, 6.x,
7.0, 7.5, 8.0
650i
(w/ AHRT 4.10.039)
-
KV-S2048C (USB) VRS 4.50SP1 Kofax Express
2.0SP1
KV-S2045C
KV-S2046C
650i
(w/ AHRT 4.20.032)
VRS 4.2 5.5, 6.x,
7.0, 7.5, 8.0
(USB)*KV-S2046C only
650i
(w/ AHRT 4.20.032)
-
- AIPE 4.00.071
KV-S2028C (USB) VRS 4.50SP1 Kofax Express
2.0SP1
KV-S2025C
KV-S2026C
650i
(w/ AHRT 4.20.032)
VRS 4.2 5.5, 6.x,
7.0, 7.5, 8.0
(USB)*KV-S2026C only
- AIPE 4.00.071
KV-SS55EX 650/650i
(w/ AHRT 3.75.12)
- 3.x, 4.0, 4.1,
5.0, 5.5, 6.x
- AIPE 3.75.12
KV-SS25
KV-SS25D
650/650i
(w/ AHRT 3.75.12)
- 3.x, 4.0, 4.1,
5.0, 5.5, 6.x
- AIPE 3.75.12
KV-S1065C
KV-S1046C
(USB) VRS Elite 5.01SP1 Kofax Express
2.5
KV-S1045C (USB) VRS 4.50SP1 Kofax Express
2.0SP1
KV-S1025C
KV-S1020C
(USB) VRS 4.50SP1 Kofax Express
2.0SP1
Document Scan Server - -
KV-S1026C
KV-S1015C
(USB) VRS Elite SP1 -

To get the most up-to-date and accurate information, please refer to KOFAX Scanner Configurator WEB site.

4. ISIS®

Q:
What is ISIS?
A:
ISIS stands for Image and Scanner Interface Standard. ISIS, a de facto standard created by Pixel Translations(present EMC Corporation) is a system of software modules, each of which performs a specific image related function. ISIS modules are available to control scanners and printers, assist in the viewing of images, compress and convert the format of image data, and read or write files containing data.
All current Panasonic High-Speed / Document scanners come bundled with high performance ISIS Certified drivers.
Q:
What ISIS version is the latest?

5. TWAIN

Q:
What is TWAIN?
A:
TWAIN defines a standard software protocol and application-programming interface (API) for communication between software applications and image acquisition devices.All current Panasonic High Speed scanners come bundled with TWAIN drivers.
Q:
What TWAIN version is the latest?
Q:
TWAIN Application shows two models on select source/scanner dialog.
(Example: KV-S1026C)
A:
Please select "Panasonic KV-SXXXX" and do Not select "WIA-KV-SXXXX"

6. Software Compatibility

Q:
What kinds of software support the Panasonic scanners?

7. Scanning Speed

Q:
Can you provide the speed of scanning with different dpi settings in a table format?
A:
Please find below table which shows bitonal scanning speed of Panasonic High-Speed / Document scanners at various resolutions.

Note

The following data are unofficial data measured in a specific configuration. These data might vary depending on the operating condition. Specifications are subject to change without notice.

Model # Paper
size
Simplex / Portrait
100dpi 200dpi 300dpi 400dpi 500dpi 600dpi
KV-S3105C A4 120ppm 100ppm 69ppm 41ppm 27ppm 18ppm
Letter 127ppm 105ppm 74ppm 42ppm 27ppm 19ppm
KV-SS905C A4 118ppm 95ppm 66ppm 42ppm 26ppm 18ppm
Letter 120ppm 98ppm 70ppm 41ppm 27ppm 18ppm
KV-S3085 A4 101ppm 85ppm 57ppm 33ppm 21ppm 13ppm
Letter 110ppm 88ppm 59ppm 34ppm 22ppm 15ppm
KV-SS855D
KV-SS855
A4 118ppm 89ppm 51ppm 29ppm - -
Letter 124ppm 93ppm 52ppm 30ppm - -
KV-S4085CW
KV-S4085CL
A4 80ppm 80ppm 80ppm 62ppm 47ppm 33ppm
Letter 85ppm 85ppm 85ppm 63ppm 49ppm 34ppm
KV-S4065CW
KV-S4065CL
A4 60ppm 60ppm 60ppm 45ppm 36ppm 27ppm
Letter 65ppm 65ppm 65ppm 46ppm 37ppm 28ppm
KV-S3065CW
KV-S3065CL
A4 70ppm 63ppm 44ppm 33ppm 25ppm 18ppm
Letter 75ppm 67ppm 47ppm 36ppm 26ppm 19ppm
KV-S2065W
KV-S2065L
A4 77ppm 60ppm 42ppm 25ppm 16ppm 11ppm
Letter 80ppm 62ppm 43ppm 25ppm 16ppm 11ppm
KV-S7075C A4 80ppm 78ppm 67ppm 51ppm - 32ppm
Letter 84ppm 81ppm 69ppm 55ppm - 34ppm
KV-S7065C A4 76ppm 60ppm 42ppm 31ppm 24ppm 16ppm
Letter 83ppm 65ppm 46ppm 34ppm 25ppm 18ppm
KV-S6055W
KV-S6050W
A4 58ppm 53ppm 36ppm 20ppm 13ppm 9ppm
Letter 60ppm 56ppm 36ppm 21ppm 13ppm 11ppm
KV-S2055W
KV-S2055L
A4 67ppm 52ppm 36ppm 27ppm 21ppm 18ppm
Letter 72ppm 54ppm 37ppm 28ppm 22ppm 18ppm
KV-S6045W
KV-S6040W
A4 57ppm 46ppm 32ppm 24ppm 19ppm 16ppm
Letter 60ppm 48ppm 34ppm 26ppm 20ppm 17ppm
KV-S5076H A4 81ppm 81ppm 81ppm 34ppm 27ppm 22ppm
Letter 84ppm 84ppm 84ppm 36ppm 28ppm 23ppm
KV-S5046H A4 68ppm 68ppm 68ppm 34ppm 27ppm 22ppm
Letter 71ppm 71ppm 71ppm 36ppm 28ppm 23ppm
KV-S5055C A4 77ppm 78ppm 56ppm 42ppm

-

28ppm
Letter 80ppm 80ppm 58ppm 44ppm

-

29ppm
KV-S2048C
KV-S2046C
KV-S2045C
A4 41ppm 41ppm 27ppm 20ppm 16ppm 13ppm
Letter 43ppm 43ppm 29ppm 21ppm 17ppm 14ppm
KV-S2028C
KV-S2026C
KV-S2025C
A4 22ppm 22ppm 14ppm 11ppm 8ppm 7ppm
Letter 23ppm 23ppm 15ppm 11ppm 9ppm 7ppm
KV-S1065C
(Firmware Version
1.11 or earlier)
A4 60ppm 60ppm 40ppm 15ppm 12ppm 10ppm
Letter 63ppm 63ppm 41ppm 16ppm 13ppm 10ppm
KV-S1065C
(Firmware Version
2.00 or later)
A4 60ppm 60ppm 60ppm 46ppm 36ppm 30ppm
Letter 63ppm 63ppm 63ppm 49ppm 39ppm 32ppm
KV-S1046C
(Firmware Version
1.11 or earlier)
A4 47ppm 47ppm 31ppm 15ppm 12ppm 10ppm
Letter 49ppm 49ppm 32ppm 16ppm 12ppm 10ppm
KV-S1046C
(Firmware Version
2.00 or later)
A4 47ppm 47ppm 47ppm 47ppm 37ppm 31ppm
Letter 49ppm 49ppm 49ppm 49ppm 39ppm 32ppm
KV-S1045C A4 40ppm 40ppm 26ppm 20ppm 16ppm 13ppm
Letter 42ppm 42ppm 29ppm 22ppm 17ppm 14ppm
KV-S1026C A4 31ppm 31ppm 20ppm 15ppm 12ppm 10ppm
Letter 33ppm 33ppm 22ppm 16ppm 12ppm 10ppm
KV-S1025C
KV-S1020C
A4 33ppm 25ppm 17ppm 13ppm 10ppm 8ppm
Letter 34ppm 26ppm 18ppm 14ppm 11ppm 9ppm
KV-S1015C A4 21ppm 21ppm 20ppm 15ppm 12ppm 10ppm
Letter 22ppm 22ppm 22ppm 16ppm 12ppm 10ppm
Model # Paper
size
Duplex / Portrait
100dpi 200dpi 300dpi 400dpi 500dpi 600dpi
KV-S3105C A4 224ipm 180ipm 104ipm 60ipm 38ipm 26ipm
Letter 240ipm 190ipm 108ipm 60ipm 38ipm 27ipm
KV-SS905C A4 226ipm 174ipm 103ipm 58ipm 46ipm 32ipm
Letter 226ipm 174ipm 98ipm 58ipm 36ipm 25ipm
KV-S3085 A4 198ipm 160ipm 90ipm 52ipm 32ipm 23ipm
Letter 210ipm 166ipm 96ipm 54ipm 34ipm 24ipm
KV-SS855D
KV-SS855
A4 222ipm 170ipm 96ipm 54ipm - -
Letter 234ipm 176ipm 98ipm 56ipm - -
KV-S4085CW
KV-S4085CL
A4 160ipm 160ipm 160ipm 124ipm 94ipm 66ipm
Letter 170ipm 170ipm 170ipm 126ipm 98ipm 68ipm
KV-S4065CW
KV-S4065CL
A4 120ipm 120ipm 120ipm 90ipm 72ipm 54ipm
Letter 130ipm 130ipm 130ipm 92ipm 74ipm 56ipm
KV-S3065CW
KV-S3065CL
A4 134ipm 118ipm 84ipm 64ipm 40ipm 28ipm
Letter 142ipm 126ipm 90ipm 66ipm 42ipm 30ipm
KV-S2065W
KV-S2065L
A4 146ipm 112ipm 78ipm 46ipm 22ipm 14ipm
Letter 150ipm 116ipm 80ipm 46ipm 22ipm 14ipm
KV-S7075C A4 160ipm 158ipm 134ipm 104ipm - 64ipm
Letter 166ipm 164ipm 140ipm 108ipm - 68ipm
KV-S7065C A4 132ipm 104ipm 70ipm 54ipm 34ipm 24ipm
Letter 144ipm 110ipm 78ipm 58ipm 36ipm 26ipm
KV-S6055W A4 106ipm 90ipm 46ipm 24ipm 16ipm 10ipm
Letter 110ipm 92ipm 46ipm 24ipm 16ipm 10ipm
KV-S2055W
KV-S2055L
A4 128ipm 96ipm 66ipm 50ipm 40ipm 34ipm
Letter 132ipm 100ipm 69ipm 52ipm 42ipm 34ipm
KV-S6045W A4 104ipm 84ipm 60ipm 44ipm 36ipm 30ipm
Letter 109ipm 88ipm 62ipm 48ipm 38ipm 32ipm
KV-S5076H A4 162ipm 162ipm 162ipm 68ipm 54ipm 44ipm
Letter 168ipm 168ipm 168ipm 72ipm 56ipm 46ipm
KV-S5046H A4 136ipm 136ipm 136ipm 68ipm 54ipm 44ipm
Letter 142ipm 142ipm 142ipm 72ipm 56ipm 46ipm
KV-S5055C A4 154ipm 156ipm 112ipm 84ipm

-

56ipm
Letter 160ipm 160ipm 116ipm 88ipm

-

58ipm
KV-S2048C
KV-S2046C
KV-S2045C
A4 72ipm 72ipm 48ipm 36ipm 28ipm 24ipm
Letter 76ipm 76ipm 50ipm 37ipm 30ipm 24ipm
KV-S2028C
KV-S2026C
KV-S2025C
A4 40ipm 40ipm 26ipm 18ipm 14ipm 12ipm
Letter 42ipm 42ipm 28ipm 20ipm 16ipm 12ipm
KV-S1065C
(Firmware Version
1.11 or earlier)
A4 120ipm 120ipm 80ipm 30ipm 24ipm 18ipm
Letter 126ipm 126ipm 84ipm 32ipm 26ipm 22ipm
KV-S1065C
(Firmware Version
2.00 or later)
A4 120ipm 120ipm 120ipm 92ipm 74ipm 60ipm
Letter 126ipm 126ipm 126ipm 98ipm 78ipm 64ipm
KV-S1046C
(Firmware Version
1.11 or earlier)
A4 94ipm 94ipm 60ipm 30ipm 24ipm 20ipm
Letter 98ipm 98ipm 64ipm 32ipm 24ipm 20ipm
KV-S1046C
(Firmware Version
2.00 or later)
A4 94ipm 94ipm 94ipm 94ipm 74ipm 62ipm
Letter 98ipm 98ipm 98ipm 98ipm 78ipm 64ipm
KV-S1045C A4 80ipm 80ipm 54ipm 40ipm 32ipm 26ipm
Letter 84ipm 84ipm 56ipm 42ipm 34ipm 28ipm
KV-S1026C A4 62ipm 62ipm 40ipm 30ipm 24ipm 20ipm
Letter 66ipm 66ipm 44ipm 32ipm 25ipm 20ipm
KV-S1025C A4 66ipm 50ipm 34ipm 26ipm 20ipm 16ipm
Letter 68ipm 52ipm 36ipm 28ipm 22ipm 18ipm
KV-S1015C A4 41ipm 41ipm 40ipm 30ipm 24ipm 20ipm
Letter 44ipm 44ipm 43ipm 32ipm 24ipm 20ipm

ppm = pages per minute : ipm = images per minute

Q:
What is the Portrait and Landscape scanning speed for the Panasonic High-Speed / Document scanners?
A:
Please find below a table which shows scanning speed of Panasonic High-Speed / Document scanners at 200 dpi resolutions.

Note

The following data are unofficial data measured in a specific configuration. These data might vary depending on the operating condition. Specifications are subject to change without notice.

Model # Paper
size
Portrait Speed Landscape Speed
Simplex Duplex Simplex Duplex
KV-S3105C A4 100ppm 180ipm 130ppm 220ipm
Letter 105ppm 190ipm 132ppm 230ipm
KV-S4085CW A4 80ppm 160ipm 100ppm 200ipm
Letter 85ppm 170ipm 105ppm 210ipm
KV-S7075C A4 78ppm 158ipm 102ppm 204ipm
Letter 81ppm 164ipm 99ppm 198ipm
KV-S4065CW A4 60ppm 120ipm 75ppm 150ipm
Letter 65ppm 130ipm 80ppm 160ipm
KV-S5076H A4 81ppm 162ipm 104ppm 208ipm
Letter 84ppm 168ipm 101ppm 202ipm
KV-S5046H A4 68ppm 136ipm 71ppm 142ipm
Letter 88ppm 176ipm 86ppm 172ipm
KV-S5055C A4 78ppm 156ipm 100ppm 200ipm
Letter 80ppm 160ipm 97ppm 194ipm
KV-SS905C A4 95ppm 174ipm 125ppm 204ipm
Letter 98ppm 174ipm 118ppm 206ipm
KV-S3085 A4 85ppm 160ipm 100ppm 180ipm
Letter 88ppm 166ipm 102ppm 190ipm
KV-SS855D
KV-SS855
A4 89ppm 170ipm 103ppm 192ipm
Letter 93ppm 176ipm 105ppm 198ipm
KV-S3065CW A4 63ppm 118ipm 72ppm 134ipm
Letter 67ppm 126ipm 75ppm 140ipm
KV-S2065W A4 60ppm 112ipm 76ppm 142ipm
Letter 62ppm 116ipm 74ppm 136ipm
KV-S7065C A4 60ppm 104ipm 70ppm 114ipm
Letter 65ppm 110ipm 69ppm 114ipm
KV-S6055W A4 53ppm 90ipm 62ppm 86ipm
Letter 56ppm 92ipm 64ppm 88ipm
KV-S2055W A4 52ppm 96ipm 64ppm 118ipm
Letter 54ppm 100ipm 63ppm 116ipm
KV-S6045W A4 46ppm 84ipm 57ppm 102ipm
Letter 48ppm 88ipm 56ppm 101ipm

ppm = pages per minute : ipm = images per minute

8. KV-SS081

Q:
What Panasonic scanner is available for using KV-SS081?
A:
KV-S4085CW/CL, KV-S4065CW/CL, KV-S5076H, KV-S5046H, KV-S5055C, KV-S1065C, KV-S1046C, KV-S1026C and KV-S1015C.
Then, one of these scanners is required to operate KV-SS081 and it does not operate as a standalone unit.
 Product Information : KV-SS081

The text begins from here.

9. Durability

Q:
What is the MTBF for Panasonic Scanners?
A:
18,000Hours (Only for Electric Parts)
Q:
What is recommended replacement cycle for each roller exchange kit?
A:
Model # Roller part # Recommended replacement cycle
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-SS033 400,000 sheets scanning
KV-S5055C KV-SS039 350,000 sheets scanning
KV-S3105C
KV-S3085
KV-SS026
KV-SS027
300,000 sheets scanning
KV-SS905C KV-SS012
KV-SS855D
KV-SS855
KV-SS041
KV-S3065CW
KV-S3065CL
KV-SS017
KV-SS018
KV-S2065W
KV-S2065L
KV-S2055W
KV-S2055L
KV-SS009
KV-S7075C
KV-S7065C
KV-SS015
KV-S6055W
KV-S6050W
KV-S6045W
KV-S6040W
KV-SS044
KV-S2048C
KV-S2046C
KV-S2045C
KV-S2028C
KV-S2026C
KV-S2025C
KV-SS024
KV-SS025
KV-S1026C
KV-S1065C
KV-S1046C
KV-SS058 100,000 sheets scanning
KV-S1045C
KV-S1025C
KV-S1020C
KV-SS035 100,000 sheets scanning
KV-S1025C
KV-S1020C
KV-SS030 Double-feed prevention
roller
50,000 sheets
scanning
Paper feed roller 100,000 sheets
scanning
KV-S1015C KV-SS059 100,000 sheets scanning

10. Machine Maintenance

Q:
How often should I clean the scanner paper feed rollers?
A:
To ensure optimal scanning performance, the paper feed rollers should be cleaned once a week or when 20,000 sheets or more are fed into the unit. In an environment where NCR paper is used, it is recommended that the paper feed rollers are cleaned on a daily basis. Treated papers, like NCR paper, contain chemicals that cause rollers to deteriorate at an accelerated rate, requiring roller replacement much sooner than scheduled. A good daily cleaning of the paper feed rollers with isopropyl alcohol will help to prolong the life of the rollers in this harsh environment.
Q:
Why is my scanner double-feeding paper?
A:
Document double feeding may be caused by dirty rollers. Just like your car, your scanner needs routine maintenance. Regular cleaning and maintenance of your scanner will protect your investment, maximize scanner performance, and provide you with the best insurance against costly downtime. Please refer to your operation manual for instructions on cleaning your scanner.
Q:
What could be causing a vertical line down a scanned image, when there is no line on the original document?
A:
Having paper dust collect on or near the CCD or CIS can cause a line to appear on the digitized image. To remove this line, you will need to clean the rollers and the lens. Also, using compressed air will blow away any loose particulars such as paper shavings or paper dust.

11. Paper weight and ADF capacity

Q:
What is the acceptable paperweight that can be used for the Panasonic scanners?
A:
Model # Acceptable paperweight
Manual feed mode Continuous feed mode
KV-S3105C
KV-SS905C
KV-S3085
30 to 157 g/m2
(8.0 to 42 lbs.)
50 to 157 g/m2
(13 to 42 lbs.)
KV-SS855D
KV-SS855
40 to 157 g/m2
(11 to 42 lbs.)
50 to 157 g/m2
(13 to 42 lbs.)
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
20 to 209 g/m2
(5.3 to 55 lbs.)
KV-S3065CW
KV-S3065CL
20 to 157 g/m2
(5.3 to 42 lbs.)
40 to 157 g/m2
(11 to 42 lbs.)
KV-S2065W
KV-S2065L
KV-S2055W
KV-S2055L
20 to 157 g/m2
(5.3 to 42 lbs.)
50 to 157 g/m2
(13 to 42 lbs.)
KV-S7075C
KV-S7065C
40 to 127 g/m2
(11 to 34 lbs.)
KV-S6055W
KV-S6050W
KV-S6045W
KV-S6040W
40 to 127 g/m2
(11 to 34 lbs.)
50 to 127 g/m2
(13 to 34 lbs.)
KV-S5055C 20 to 157 g/m2
(5.3 to 42 lbs.)
KV-S2048C
KV-S2046C
KV-S2045C
KV-S2028C
KV-S2026C
KV-S2025C
40 to 127 g/m2
(11 to 34 lbs.)
50 to 127 g/m2
(13 to 34 lbs.)
KV-SS55EX
KV-SS50EX
KV-SS25D
KV-SS25U
40 to 127 g/m2
(11 to 34 lbs.)
50 to 100 g/m2
(13 to 27 lbs.)
KV-S1026C
KV-S1065C
KV-S1046C
20 to 209 g/m2
(5.4 to 55 lbs.)
Embossed card is also available.
KV-S1045C
KV-S1025C
KV-S1020C
KV-S1015C
40 to 209 g/m2
(11 to 55 lbs.)
Embossed card is also available.
Q:
How many sheets of paper can be loaded on the document tray of the Panasonic scanners?
A:
The following chart is document tray capacity of 64 g/m2(17 lbs.) A4/letter paper.
Model # Document tray capacity
KV-S3105C
KV-SS905C
KV-S3085
KV-SS855
KV-SS855D
1,000 sheets
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S3065CW
KV-S3065CL
KV-S2065W
KV-S2065L
KV-S2055W
KV-S2055L
300 sheets
KV-S7075C
KV-S7065C
KV-S6055W
KV-S6050W
KV-S6045W
KV-S6040W
KV-S5055C
200 sheets
KV-S2048C
KV-S2046C
KV-S2045C
KV-S2028C
KV-S2026C
KV-S2025C
120 sheets
KV-SS55EX
KV-SS50EX
KV-SS25D
KV-SS25U
100 sheets
KV-S1065C
KV-S1046C
75 sheets
KV-S1045C 75 sheets
KV-S1025C
KV-S1020C
60 sheets
KV-S1026C
KV-S1015C
50 sheets

Note

Never allow the amount of documents in the tray to exceed the fill indicator. Reduce the number of documents in the tray if the paper is thick, creased, or curled.

Note

The KV-S3105C, KV-SS905C, KV-S3085, KV-SS855D and KV-SS855 tray can be positioned 3 ways - 1,000 sheets, 200 sheets or 1 sheet.

12. Imprinter

Q:
How should I maintain imprinter ink cartridge?
(Applicable to KV-SS905C, KV-SS855D, KV-S2065W, KV-S2065L, KV-S2055W, KV-S2055L, KV-S6055W, KV-S6050W, KV-S6045W and KV-S6040W)
A:
  • Cleaning : Wipe ink-flow point softly with tissue every end of the day or at any time of faint characters and ink leakage are found. See #3 Recovery.
  • Place : Remove ink cartridge from printer and keep in horizontal place if it's not used over one week.
  • Recovery.

  • 1)Hold ink cartridge keeping ink-flow point up
  • 2)Press ink bag through the lower hole of cartridge with a pin inside inkcartridge box, until ink drop appears
  • 3)Pull out the pin after above 2) step
  • 4)Clean up the surface of ink-flow point with tissue paper softly
  • 5)Repeat from 1) to 4) for two or three times
Q:
What is the ink cartridge life ?
A:
It depends on the dot size of printing character.
Printable character count is below.
Model # Font Printable Character Count
KV-SS905C
KV-SS855D
KV-SS855
KV-S2065W
KV-S2065L
KV-S2055W
KV-S2055L
KV-S6055W
KV-S6050W
KV-S6045W
KV-S6040W
Standard 1,000,000
Bold 700,000
KV-S3105C
KV-S3085
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S3065CW
KV-S3065CL
KV-S7075C
KV-S7065C
KV-S5055C
KV-S2048C
KV-S2046C
KV-S2045C
Standard 4,000,000
Bold 2,000,000

*Above values are not guaranteed, so actual values may be less than those.

[Measuring Condition]
· 50 characters/page
· 50 pages/batch
· Recovery operation : 5 times

Q:
How many characters are available to print in one line ?
A:
72 characters.
Q:
How many character types are available to print ?
A:
94 alpha numeric characters : 0 to 9, A to Z, a to z, !, ", #, $, % etc.

13. Long Paper scanning mode

Q:
How long paper is available to scan with KV-S7075C, KV-S5055C, KV-S5076H, KV-S5046H, KV-S4085C, KV-S4065C, KV-S1065C, KV-S1046C, KV-S1045C, KV-S1025C and KV-S1020C Long Paper mode ?
A:
Model # Firmware
Version
Length
KV-S7075C
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S5055C
KV-S5076H
KV-S5046H
- Unlimited
KV-S1065C
KV-S1046C
1.11 or earlier 2.54m
(100 in.)
2.00 or later 100m
(3937 in.)
KV-S1045C 1.11 or earlier 2.54m
(100 in.)
1.20 or later 100m
(3937 in.)
KV-S1025C
KV-S1020C
- 2.54m
(100 in.)

Note

  • * Panasonic cannot guarantee perfect scanning (no skew and jam) with long paper.
Q:
How long paper is available to scan with KV-S3105C, KV-SS905C, KV-S3085, KV-SS855/D, KV-S3065C, KV-S2065 and KV-S2055 Long Paper mode ?
A:
Model # Additional
memory
A4 width
200dpi
A3 width
200dpi
Letter width
200dpi
KV-S3105C 512MB 59.4m
(194.9ft.)
84.0m
(275.6ft.)
55.8m
(183.1ft.)
KV-SS905C 256MB 59.4m
(194.9ft.)
84.0m
(275.6ft.)
55.9m
(183.3ft.)
KV-S3085 512MB 59.4m
(194.9ft.)
84.0m
(275.6ft.)
55.8m
(183.1ft.)
KV-SS855D
KV-SS855
64MB 46.4m
(152.2ft.)
32.8m
(107.6ft.)
45.1m
(148.0ft.)
KV-S3065CW
KV-S3065CL
512MB 59.4m
(194.9ft.)
84.0m
(275.6ft.)
55.9m
(183.3ft.)
KV-S2055W
KV-S2055L
64MB 8.3m
(27.2ft.)
8.3m
(27.2ft.)
8.3m
(27.2ft.)
KV-S2065W
KV-S2065L
256MB 59.1m
(193.9ft.)
83.5m
(274.2ft.)
55.6m
(182.4ft.)

Data Source: PIE manual inside Drivers & Utilities CD-ROM

Note

  • * Panasonic cannot guarantee perfect scanning (no skew and jam) with over 83.8 cm (A3 width) paper.
  • * Available scanning length varies depending on paper size, scanning mode and/or additional memory size.

14. Straight Pass scanning mode

Q:
What Panasonic scanner is available for Straight Pass scanning ?
A:
KV-S3105C, KV-SS905C, KV-S3085, KV-SS855, KV-SS855D, KV-S4085CW, KV-S4085CL, KV-S4065CW, KV-S4065CL, KV-S3065CW, KV-S3065CL, KV-S2065W, KV-S2065L, KV-S2055W, KV-S2055L, KV-S1045C, KV-S1025C and KV-S1020C
Q:
What is the benefit of Straight Pass Scanning ?
A:
1. Long Paper scanning is available
2. Thinner and thicker paper than scanner specification is available to scan
( 18 to 706 g/m2; paper is OK, ex. 50 to 157 g/m2; paper is spec.)
3. Embossed card scanning is available (only KV-S1025C and KV-S1020C)

15. Scanners' memory

Q:
How many size of memory is preinstalled as standard and how many size of additional memory is required ?
A:
Preinstalled memory size and requred/recommended additional memory size are as follows.
Model # Preinstalled
memory size
Required/recommended
additional memory size
KV-S3105C 256MB Required memory size
KV-SS905C 64MB Required memory size
KV-S3085 Required memory size
KV-S3065CW
KV-S3065CL
KV-S7065C
Recommended memory size
KV-S7075C 80MB Recommended memory size
KV-S4085CW
KV-S4065CW
KV-S4085CL
KV-S4065CL
32MB Recommended memory size
KV-S2065W
KV-S2065L
KV-S6055W
KV-S6050W
16MB Required memory size
KV-SS855D
KV-SS855
KV-S2055W
KV-S2055L
KV-S6045W
KV-S6040W
8MB N/A
KV-S5076H 512MB No addtional memory is required
KV-S5046H 256MB No addtional memory is required
KV-S5055C 32MB Recommended memory size
KV-S2048C
KV-S2046C
KV-S2045C
64MB No addtional memory
is required
KV-S2028C
KV-S2026C
KV-S2025C
8MB No addtional memory
is required
KV-SS55EX
KV-SS50EX
KV-SS25D
KV-SS25
4MB N/A
KV-S1065C
KV-S1046C
128MB No addtional memory
is required
KV-S1045C
KV-S1025C
KV-S1020C
16MB No addtional memory
is required
KV-S1026C
KV-S1015C
64MB No addtional memory
is required
Q:
Why additional memory is needed ?
A:
Because Long Paper or Color scanned image requires bigger size memory than standard.
Q:
Do KV-S7065C, KV-S3065CW or KV-S3065CL require additional memory ?
A:
The KV-S7065C, KV-S3065CW and KV-S3065CL scanner does not require any additional memory to perform the scanning and image enhancements outlined in their specifications. This model has the ability to pause the scanning process, relieving the memory buffer before resuming.
However, if you equip with the memory amounts listed in "Additional Memory For KV-S7065C, KV-S3065CW/L", it may result in better performance.
Q:
Do KV-S2048C, KV-S2046C, KV-S2045C, KV-S2028C, KV-S2026C, KV-S2025C, KV-S1045C, KV-S1026C, KV-S1025C, KV-S1020C or KV-S1015C require additional memory ?
A:
No addtional memory is required for KV-S2048C, KV-S2046C, KV-S2045C, KV-S2028C, KV-S2026C, KV-S1045C, KV-S2025C, KV-S1026C, KV-S1025C, KV-S1020C or KV-S1015C.
Q:
What is the additional memory SIMM specification?
A:
72 pin, 32 bit, Non Parity, Access Time : 70 nsec or less

Note

KV-S series and KV-SS855D are available to put only 8MB, 16MB and 32MB SIMM on 1 memory slot. They have 2 memory slots on SCSI board : removable from scanner back panel. KV-SS25/D and 50EX/55EX are available to put only 4MB, 8MB and 16MB SIMM on 1 memory slot. They have only 1 memory slot on SCSI board inside a scanner.

Q:
What is the additional memory DIMM specification?
A:
Please refer to the above mentioned additional memory size list.

16. Color Drop Out

Q:
What is the purpose of Scanner Color Drop Out?
A:
Color Drop Out function is used for Form OCR processing.
http://www.cardiff.com/ and http://www.readsoft.com/ will help you to understand the process.
Q:
What Panasonic Scanner is available to drop out colors.
A:
  • KV-S3105C, KV-SS905C, KV-S4085CW, KV-S4085CL, KV-S4065CW, KV-S4065CL, KV-S7075C, KV-S7065C, KV-S3065CW, KV-S3065CL, KV-S5055C, KV-S1065C, KV-S1046C, KV-S1045C, KV-S1026C, KV-S1025C, KV-S1020C and KV-S1015C : NO OPTION REQUIRED !! Available to select red, green, blue or multi color.
  • KV-SS855D and KV-SS855 : with Red Lamp Option KV-SS040
  • KV-S2065W, KV-S2065L, KV-S2055W and KV-S2055L : NO OPTION REQUIRED !! LED color change to red is built in function. Available to select red or green from both PC and Scanner front control panel.
  • KV-S6055W, KV-S6050W, KV-S6045W and KV-S6040W : with Red Lamp Option KV-SS045
  • KV-S3085, KV-S2048C, KV-S2046C, KV-S2045C, KV-S2028C, KV-S2026C and KV-S2025C : NO OPTION REQUIRED !! Available to select red, green or blue from PC.
  • KV-SS55EX, KV-SS50EX, KV-SS25D and KV-SS25 : with Red Lamp Option KV-SS01
Q:
What color is available to drop with the options.
A:
To get dropout color chart of each Scanner, please contact your Panasonic agent.

17. Cropping & Deskewing

Q:
What makes Automatic Cropping or Automatic Deskewing function available?
A:
Model # Automatic Cropping Automatic Deskewing
RTIV/ICP ISIS® TWAIN RTIV/ICP ISIS® TWAIN
KV-S3105C
KV-S4085CW
KV-S4085CL
KV-S4065CW
KV-S4065CL
KV-S3065CW
KV-S3065CL
KV-S7075C
KV-S7065C
KV-S2048C
KV-S2046C
KV-S2045C
KV-S2028C
KV-S2026C
KV-S2025C
KV-S1045C
KV-S1025C
KV-S1020C
RTIV
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
RTIV
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
KV-S5055C ICP
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
ICP
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
Bitonal
Grayscale
Color
[*B]
KV-S1065C
KV-S1046C
KV-S1026C
KV-S1015C
ICP
Bitonal
Grayscale
Color
Bitonal
Grayscale
Color
Bitonal
Grayscale
Color
ICP
Bitonal
Grayscale
Color
Bitonal
Grayscale
Color
Bitonal
Grayscale
Color
KV-SS905C RTIV
Bitonal
Grayscale
Color
[*B]
Bitonal
[*B]
N/A RTIV
Bitonal
Grayscale
Color
[*B]
Bitonal N/A
KV-S3085 RTIV
Bitonal
Grayscale
[*B]
Bitonal
Grayscale
[*B]
Bitonal
Grayscale
[*B]
RTIV
Bitonal
Grayscale
[*B]
Bitonal
Grayscale
[*B]
Bitonal
Grayscale
[*B]
KV-S2065W
KV-S2065L
KV-S6055W
KV-S6050W
RTIV
Bitonal
Grayscale
[*B]
Bitonal
[*B]
N/A RTIV
Bitonal
Grayscale
[*B]
Bitonal N/A
KV-SS855D
KV-SS855
KV-S2055W
KV-S2055L
KV-S6045W
KV-S6040W
KV-SS55EX
KV-SS50EX
KV-SS25D
KV-SS25
N/A N/A N/A N/A N/A N/A

[*B]:Black bockground is required.

Note

  • * ISIS is a registered trademark of EMC Corporation.

18. Scanner Share Tool

Q:
When using Scanner Share Tool on the OS of Japanese version or Chinese version, the last part of some character strings disappears.
A:
This software displays only English characters.
If you use the OS of other language version except for English version, the last part of some character strings may disappear.
There is no problem with software itself.
Q:
"Scanner Terminal computer" may not be discovered on "Connect to shared scanner..." dialog.
A:
Please check the following.
"Scanner Terminal Computer" is turned on, and also does not go to System standby or Hibernation or Sleep.
Q:
When searching for the scanner, "Please ensure Panasonic STI PROXY driver installed correctly." is shown.
A:
Please uninstall "Scanner Share Tool" from the computer with the error message and then reinstall it.
Please refer to Reference Manual of Scanner Share Tool for the installation.
Q:
The scanner may not be discovered on "Connect to shared scanner..." dialog after the scanner was exchanged or repaired.
A:
Please uninstall the Device Driver (STI driver) from the computer connected with the scanner and then reinstall it.
Please refer to How to reinstall Device Driver (STI driver) for the reinstallation.
Q:
When using the scanner, "No Target Device!!" is shown.
A:
1. Please check the followings.
  1. The scanner is ready for operation.
  2. The scanner is connected to "Scanner Terminal Computer" with USB cable.
  3. "Scanner Terminal Computer" is turned on, and also does not go to System standby or Hibernation or Sleep.
  4. The drivers are installed correctly.
    Please refer to Reference Manual of Scanner Share Tool for the installation.
2. Please check whether other user is using scanner or not.
If other user is in use of scanner, please try again after other user finish using it.
Especially if the scanner is not working, other user may be using scanner with Manual Feed Mode.
Q:
When using the scanner, "Scanner is busy." is shown.
A:
Please check whether other user is using scanner or not.
If other user is in use of scanner, please try again after other user finish using it.
Especially if the scanner is not working, other user may be using scanner with Manual Feed Mode.

19. PC Reboot

Q:
After upgrading scanner software, the version is not updated.
A:
Do you restart your computer after the upgrade?
While installing, if a restart message is displayed, please be sure to restart your computer.

When using Windows® 8, please be sure to restart your computer not to shut down.

  • * When you shut down your computer after setting "Turn on fast startup(recommended)" on
    Windows® 8, the installed files are not updated by power-on after shutdown.
    Please make sure of the shutdown settings as below.
    Control Panel -> System and Security -> Power Options ->
    Choose what the power button does -> [shutdown settings]section

20. Barcode

Q:
Does scanning software have barcode recognition function?
A:
Image Capture Plus, TWAIN driver and ISIS driver provide the function.

NOTE: Image Capture Plus and TWAIN driver may not provide the function depending on the ship date. Please check the serial number attached on your scanner, and refer to the model list. The function can be used if the left three digits are matched and 7th digit is same or later. (e.g. If 'E', 'F' is later prodcution)
If the serial number is not matched, please contact your dealer, who can support for value.

For details about barcode functuion, please visit the website.

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