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Consumer FAX

Frequently asked question for FAX

Question1. Where can I get Operating Instructions?

Answer1.

If you need the operating instructions manual (In case you lost the manual or purchased a second-hand Panasonic product), please download pdf manual from below web site. if you cannot find your required model number, contact your local dealer for a new one.
-Panasonic USA
-Panasonic UK
-Panasonic Communications UK
-Panasonic Deutschland

Question2. What is G3?

Answer2.

G3 is one of the communication procedures for FAX standardized by ITU: International Telecommunication Union. At present, it is the most popularized communication procedure. Please refer to the following description.
International standard for FAX communication
The following table ndicates fax communication procedures standardized by ITU: International Telecommunication Union. There are 4 types of fax communication procedure. Communication between different procedure (Group) is not available.

Communication
procedure
Determined
year
Contents Remark
G1(Group 1) 1972
  1. Low speed fax: A-4 size document is sent within about six minutes.
  2. Vertical scanning density of 3.85 lines/mm is available.
  3. It is completely different from G3 communication method.
At present, this is scarcely used because it is an old type.
G2(Group 2) 1976
  1. Low speed fax: A-4 size document is sent within about three minutes.
  2. Vertical scanning density of 3.85 lines/mm is available.
  3. It is completely different from G3 communication method.
At present, this is scarcely used because it is an old type.
G3(Group 3) 1980
  1. High speed fax: A-4 size document is sent within about one minute.
  2. Method of suppressing redundancy in the image signal prior to modulation is used.
  3. Vertical scanning density of 7.7 lines/mm is available.
  4. The kind of data transmitting speeds are 2400bps, 4800bps, 7200bps, 9600bps and 14400bps
At present, mos of fax machines are this type.
G4(Group 4) 1984
  1. High speed fax: A-4 size document is sent within a few seconds.
  2. Digital line is used for transmitting. Telephone line is also used, but modulation method is completely different.
At present, It is not popular compared with G3 type.

Question3. Is there any way to stop the thermal paper cutting when power is restored after power failure?

Answer3.

There is no function to stop the thermal paper cutting when power is restored after power failure.
However, It is possible to set the cutting function to off mode and cut the paper manually yourself.
(If you choose this option please contact your Panasonic Service Center.)
Only, we do not recommend this method because paper cutting function won't be working in all modes (Fax receiving, Copying, Journal report, etc.)

Question4. Do you provide the world-wide warranty?

Answer4.

World-wide warranty is not in practice at present and all warranties are valid only in the country where the unit is purchased. Because our products(Telephone and Fax) are originally designed to meet local regulation/standard of each country. So we don't assume world-wide warranty.

Question5. How to switch the selector to 'Tone' or 'Pulse' in dialing mode?

Answer5.

Please refer to following table.

Category Unit Description Operation
Cordless phone& facsimile The unit which has the Dialing Mode selector. Set to the 'TONE' position when your telephone line has touch tone service.
If it has rotary service, set to the 'PULSE' position.
  1. Ensure that the dialing mode selector is set to 'TONE'.
  2. Lift the handset and dial familiar number.
  3. f the call is successful, the unit is connected to a tone exchange. leave the selector 'TONE'.
  4. If the call is not successful, the unit is connected to a pulse exchange. Switch the selector to 'PULSE'.
  5. After leave the selector 'PULSE', try to lift the handset,dial the familiar number and check that the call is successful or not.
Facsimile The unit which has the detector circuit. No need to select. The unit will automatically set the dialing mode to 'TONE' or 'PULSE' when the unit is turned on if this feature is set to 'AUTO'.
Cordless phone The unit which sets dialing mode by programming with handset operation. The factory default is 'TONE'.
  1. Press 'PROGRAM' button.
  2. Press 'AUTO' button.
  3. To select 'PULSE', press # button twice or press *twice to select 'TONE'.
  4. Press 'PROGRAM/2 WAY REC' button (A confirmation beep will be heard.)
or
  1. Press 'PROGRAM' button.
  2. Press 'SEARCH' key (lower arrow) until "SET DIAL MODE?" is displayed.
  3. Press 'SEARCH' key (upper arrow) to select YES.
  4. Press 'SEARCH' key (upper arrow) to select YES.

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