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Support

FAQs (General topics for customers living outside Japan)

Matsushita Electric Industrial Co., Ltd. in Japan does not deal directly with repairs and after-sales service inquiries. FAQs on general topics about support on your Panasonic brand personal/home use Products are as below:

1. Products which are not working properly
2. Warranty conditions
3. Purchase for consumable parts and accessories
4. Obtaining an operational instruction manual (users manual)
5. Purchasing a product detailed on Panasonic's website
6. After-sales service for CD-ROM/DVD-ROM/CD-R/CD-RW Drive

Global Service Center Network

Inquiries regarding repairs and after-sales service should first be directed to the store of purchase. If you have difficulty contacting the store of purchase, please contact the Global Service Center Network in the country/area where you live.

Remarks:
If the brand of your product is other than Panasonic, National or Technics, please contact the manufacturer.

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