General FAQs

Warranty repair is provided under the terms and conditions as stipulated on the warranty certificate/card issued at the time of purchase. Please read the warranty certificate/card carefully for details.

To confirm whether you can receive warranty repair for your product overseas, please check the terms and conditions of the warranty certificate/card issued at the time of purchase. For further inquiries, please contact the store of purchase or our local representative of the country/area shown on your warranty certificate/card.

If you have lost the warranty certificate/card, please contact the store of purchase or the Global Service Center Network. Please note that warranty repair is only provided to the warranty certificate/card holder.